Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Dunlap

Peoria,IL

Summary

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, a respectful attitude, and excellent customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Coordinator Wound and Ostomy Nurse

OSF Home Care
Peoria, IL
08.2024 - Current
  • Provided consultation to field clinicians on appropriate wound and ostomy care.
  • Evaluated the effectiveness of treatment plans for wounds.
  • Instructed nursing staff on proper documentation related to wound care treatments.
  • Coordinated with other healthcare professionals in order to provide comprehensive patient care.
  • Developed individualized patient-care plans based upon assessment findings.

Registered Nurse, Home Health Case Manager

OSF Home Care
Peoria, IL
01.2015 - 08.2024
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Maintained quality care and comfort for patients with heart failure, COPD, diabetes and other conditions.

Registered Nurse, Team Manager

VITAS Healthcare
Peoria, IL
03.2018 - 09.2018
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Managed care from admission to discharge.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Led employee relations through effective communication, coaching, training and development.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.

Registered Nurse, Medical-Surgical Unit

UnityPoint Health Central Illinois Region
Peoria, IL
09.2013 - 12.2014
  • Ordered and analyzed diagnostic tests to identify and assess patient conditions.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Monitored patient vital signs to perform thorough condition assessments.

Education

Bachelor of Science - Nursing

Saint Francis Medical Center College of Nursing
Peoria, IL
05.2013

Associate of Science - Pre-Nursing Curriculum

Illinois Central College
East Peoria, IL
05.2011

High School Diploma -

Tremont High School
Tremont, IL
05.2009

Skills

  • Decision Making
  • Treatment Plan Modification
  • Specialized Healthcare Referrals
  • Clear Communication
  • Problem Solving
  • Information Collection

Certification

BSN Certified

Wound Treatment Associate Certification

BLS Certified through American Heart Association

Current student of WebWOC online school for Wound and Ostomy certification.

Timeline

Coordinator Wound and Ostomy Nurse

OSF Home Care
08.2024 - Current

Registered Nurse, Team Manager

VITAS Healthcare
03.2018 - 09.2018

Registered Nurse, Home Health Case Manager

OSF Home Care
01.2015 - 08.2024

Registered Nurse, Medical-Surgical Unit

UnityPoint Health Central Illinois Region
09.2013 - 12.2014

BSN Certified

Wound Treatment Associate Certification

BLS Certified through American Heart Association

Current student of WebWOC online school for Wound and Ostomy certification.

Bachelor of Science - Nursing

Saint Francis Medical Center College of Nursing

Associate of Science - Pre-Nursing Curriculum

Illinois Central College

High School Diploma -

Tremont High School
Heather Dunlap