Summary
Overview
Work History
Education
Skills
Timeline
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Heather A. Tarchine

Norwalk,CT

Summary

Highly motivated sales professional with a proven track record of exceeding sales goals and quotas. Strong analytical and communication skills, with the ability to develop innovative strategies, negotiate contracts, and grow assigned territories. Committed to fostering new business development and maintaining strong relationships with clients.

Overview

13
13
years of professional experience

Work History

Director of Sales - Retail

Safilo
Secaucus, NJ
11.2021 - Current
  • Spearhead sales efforts resulting in $40 million in annual revenue, surpassing targets by 15%
  • Develop and execute strategic sales plans to penetrate new markets and expand the existing client base, driving substantial revenue growth
  • Lead and motivate a high-performing sales team to consistently achieve and exceed sales targets
  • Cultivate and maintain strong relationships with key clients and partners, resulting in increased customer loyalty and repeat business
  • Analyze market trends and competitor activity to identify opportunities for growth and adaptation of sales strategies
  • Implement effective sales processes and initiatives to streamline operations and improve efficiency
  • Collaborate cross-functionally with marketing, product, and finance teams to ensure alignment of sales efforts with overall business objectives
  • Provide leadership and mentorship to sales team members, fostering a culture of accountability, innovation, and continuous improvement
  • Utilize CRM software and sales analytics to track performance metrics, identify areas for improvement, and drive data-driven decision-making

Account Luxury Manager

The RealReal
Greenwich, CT
01.2021 - 11.2021
  • Consistently exceeded monthly sales quotas by 140%+ in the first six months
  • Achieved repeat rate goal through consignor engagement and Salesforce outreach
  • Leveraged consignor relationships to gain referrals and exceed monthly sales quotas
  • Scheduled 10+ appointments per day and conducted outreach to 65 new clients daily
  • Set pricing expectations by staying up-to-date on luxury resale trends and market value

Senior Account Manager

Steve Madden, Ltd
New York, NY
03.2019 - 07.2020
  • Managed $16M in revenue with a $3M increase from the previous year, achieving high-performer status within six months
  • Identified growth opportunities and expanded customer base and product divisions
  • Collaborated with production executives and factory leaders to maximize internal margins
  • Negotiated timely seasonal bookings for product categories, ensuring financial budgeting and forecasts were met and surpassed
  • Drove strategy and growth opportunities by analyzing sell-through and metrics data
  • Pre-planned market sales meetings with detailed agendas, ensuring efficient time management and excellent customer service

Sales Director/Senior Account Manager

Grand Horizon Ltd. / Bbase IDG Limited
New York, NY
01.2016 - 02.2019
  • Exceeded Grand Horizon's first-year sales projections by over 100% ($5M+ in total first-year sales)
  • Exceeded Bbase IDG's monthly sales plans and projections of $3M in revenue
  • Managed international communication, design teams, and monthly cash flow
  • Developed, launched, and grew fashion readers brand Zigi & Marias with global retailers
  • Managed and maintained private-label and branded accounts (e.g., Loft Group, J.Crew
  • Anthropologie, Aerie, Ross)
  • Launched U.S
  • Handbag division Grand Horizon Ltd
  • From the ground up, acquiring and maintaining strong client partnerships

Account Executive

Cutie Pie Baby
New York, NY
03.2013 - 12.2015
  • Launched, managed, and grew ecommerce business to $1.5M+ in earned revenue
  • Generated $2M in additional sales through trade show coordination, supplying 30+ retailers
  • Orchestrated and participated in industry-related trade shows and meetings
  • Launched Spencer's full private-label spring and fall programs, achieving an additional $1M in earned revenue

Sales Assistant

Li & Fung USA, Cipriani Accessories
New York, NY
05.2011 - 02.2013
  • Identified sales trends through analysis of sales by style, customer, and purchase histories
  • Directed preparation of showroom for market and managed current/past-season samples for leading brands (e.g., Michael Kors, Calvin Klein, Nine West, Vince Camuto)
  • Assisted in managing accounts and developing strong relationships with key partners (e.g.
  • Target, JCPenney, Calvin Klein, Marmaxx, Ross)

Education

BBA - Fashion Merchandising

LIM College
New York, NY

Skills

  • Deal Closing
  • Profitability Optimization
  • KPI analysis
  • Cold-calling
  • Sales strategy development
  • Revenue Forecasting
  • Sales Reporting
  • Sales team training

Timeline

Director of Sales - Retail

Safilo
11.2021 - Current

Account Luxury Manager

The RealReal
01.2021 - 11.2021

Senior Account Manager

Steve Madden, Ltd
03.2019 - 07.2020

Sales Director/Senior Account Manager

Grand Horizon Ltd. / Bbase IDG Limited
01.2016 - 02.2019

Account Executive

Cutie Pie Baby
03.2013 - 12.2015

Sales Assistant

Li & Fung USA, Cipriani Accessories
05.2011 - 02.2013

BBA - Fashion Merchandising

LIM College
Heather A. Tarchine