Heather Ballengee

• Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
• Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
• Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
• Learned specialized behavior approaches to implement behavioral strategies.
• Developed and maintained clear, individualized documentation on each patient.
• Collaborated with other professionals to develop and modify individualized treatment plans.
• Monitored and documented client progress using data collection techniques.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.

• Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
• Resolved problems with orders quickly in order to maintain high customer satisfaction
• Learned duties for various positions and provided backup at key times.

• Dean's List Spring 2021
• LUACAD Scholarship Recipient
• Watson-Brown Scholarship Recipient

• Awarded All A's Honor Roll from 2017-2020,
• Brown Scholarship Recipient,
• Life Scholarship Recipient,
• Junior Fellows Scholarship Recipient,
• LUACAD Scholarship Recipient,
• GPA: 4.4883,
• Ranked in Top 7.29%, of class

Extra Curricular Activities:

• Beta Club Vice President
• National Honor's Society Member
• Elected Captain of Color Guard and Winter Guard