HEATHER BOWERS
Chapel Hill
Summary
To gain a challenging position with a progressive company, where with hard work, I can enhance my learning opportunities while maximizing my skills.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist
Eventus WholeHealth
09.2023 - Current
- Conduct thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process
- Meet with staff to resolve difficult situations related to performance and conflict management
- Coach managers through employee engagement, documentation, discipline and performance improvement plans
- Collaborate with payroll to complete and upload pay data and work with managers to support proper wage and hour compliance
- Understand, interpret and mediate human resources inquiries to support administration of human resources policies, procedures and programs
- Coordinate annual performance review process for all staff members, facilitating open communication between employees and their supervisors about progress toward goals
- Manage the administration of employee leave requests, maintaining compliance with applicable laws while minimizing disruption to operations
- Conduct exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
- Act as a HRIS resource and subject matter expert; provide assistance and conduct training as necessary; act as backup for timekeeping adjustments for hourly employees
- Participate in HR Audits to ensure compliance with various policies/procedures, federal/state legal requirements
- Assist the Talent Acquisition team as requested; provide assistance with and training on recruiting systems and processes as needed
Senior Human Resources Coordinator
Eventus WholeHealth
11.2021 - 09.2023
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Conducted new employee onboarding and provided HR orientation training
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping
- Enhanced new employee engagement by implementing comprehensive HR programs and initiatives
- Maintained compliance with labor laws and regulations, minimizing legal risks
- Facilitated exit interviews, gathering valuable feedback for organizational improvement
- Managed employee leave requests, including processing all related paperwork and documentation, approvals, and coordination of benefit payments
Human Resources Assistant
Croasdaile Village Retirement Community
11.2019 - 11.2021
- Served as the liaison for the HR department and assisted the department with employee needs
- Set up appointments, meetings and conferences with employees to discuss and mitigate personnel incidents, as well as benefits meetings
- Maintained on-going personnel files on all employees and completed weekly file audits on all new hires
- Conducted extensive background checks in accordance with regulations of State and Federal governments as well as facility and corporate directives for all new hires
- Assisted with recruitment efforts for all personnel; solely handled all recruitment efforts for the Home Care department
- Scheduled and conducted monthly new hire orientations, guided new hire's through on-boarding procedures and explained new hire documentation requirements to facilitate HR processes
- Maintained human resource information system records and compiled reports from the database
Lead Administrative Assistant
Rutland Products
09.2016 - 09.2019
- Responsible for keeping inventory and ordering office supplies, as needed, including re-filling and performing updates on office postage meter
- Responsible for maintaining personal, Accounting and Claims email boxes (Outlook)
- Assisted Customer Service department with processing paper orders, proofing paper orders, EDI/CSV orders, and answering phone calls, as needed
- Entered, balanced and posted Cash Receipts deposits daily
- Responsible for providing the President of the company with month end reporting details for various Accounting calculations
- Entered Accounts Payable invoices and applied to correct General Ledger accounts
- Responsible for handling and keeping track of re-occurring vouchers, ACH bill payments and all credit card and bank draft transactions
- Responsible for calculating and submitting payroll hours for all office staff in a timely matter (bi-weekly)
- Responsible for creating and maintaining all active and inactive employee HR files
- Assisted in the creation and editing of the company Employee Handbook
Education
High School Diploma -
Central Carolina Community College
Pittsboro, NC06.2000
Skills
- HR policies and procedures
- Employee relations
- Benefits administration
- HR analytics
- HRIS management
- Recruitment
- Fast and motivated learner
- Time management
- Multi-tasking
- Detail oriented
- Strong organization
Timeline
Human Resources Generalist
Eventus WholeHealth
09.2023 - Current
Senior Human Resources Coordinator
Eventus WholeHealth
11.2021 - 09.2023
Human Resources Assistant
Croasdaile Village Retirement Community
11.2019 - 11.2021
Lead Administrative Assistant
Rutland Products
09.2016 - 09.2019
High School Diploma -
Central Carolina Community College
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