Heather C. Johnson
Peoria,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Homemaker
My Family
06.2016 - Current
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Provided companionship and emotional support to enhance mood and quality of life.
- Maintained entire family's schedule and organized events.
Volunteer
SUSD, PVUSD, HAPPY VALLEY SCHOOL
01.2014 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers.
Sales Office Manager; previously Hostess
El Chorro Lodge
11.2011 - 05.2016
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Created organized filing system to manage department documents.
- Processed orders via telephone, email and online orders from official company website.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Education
Bachelor - Behavioral Science
SOUTH MOUNTAIN COMMUNITY COLLEGE
Associate - Arts and AGEC-A
GATEWAY COMMUNITY COLLEGE
Associate - Culinary Arts
SCOTTSDALE CULINARY INSTITUTE
Skills
- Problem-Solving
- Excellent Communication
- Relationship Building
- Clerical Support
- Supervision and Leadership
- Attention to Detail
- Organization and Time Management
Certification
President's Honors- Spring 2021
Timeline
Homemaker
My Family
06.2016 - Current
Volunteer
SUSD, PVUSD, HAPPY VALLEY SCHOOL
01.2014 - Current
Sales Office Manager; previously Hostess
El Chorro Lodge
11.2011 - 05.2016
Bachelor - Behavioral Science
SOUTH MOUNTAIN COMMUNITY COLLEGE
Associate - Arts and AGEC-A
GATEWAY COMMUNITY COLLEGE
Associate - Culinary Arts
SCOTTSDALE CULINARY INSTITUTE
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