Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AccountManager
Heather Davis

Heather Davis

Nashville,TN

Summary

Dedicated Human Resources professional with experience in sourcing, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with a passion for building and retaining highly effective teams.

Overview

15
15
years of professional experience

Work History

HR & Recruiting Administrator

Rogers Group Inc
Nashville, TN
04.2022 - Current
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Recruited top talent to maximize profitability.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Worked as effective team member while contributing to local and regional HR projects.

Administrative Assistant

HCA Physician Services Group
Nashville, TN
01.2017 - 01.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Executed record filing system to improve document organization and management.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Scheduled appointments and handled calenders for senior leadership.
  • Prepared presentations, materials and documentation for use executives in meetings and engagements.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Used software to coordinate meetings, appointments and tasks senior executives.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Coached new employees on administrative procedures, company policies and performance standards.

Administrative & Support Staff Specialist

HCA, The Frist Clinic
Nashville, TN
01.2014 - 01.2017
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Assisted 25+ physicians in maintain state licensure requirements

Activities Director

FiftyForward Adult Day Services
Nashville, TN
01.2009 - 01.2014
  • Engaged residents through events, small groups and personal attention.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Maintained master calendar and relevant records.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Submitted grant proposals and received funding for activities that provide enrichment cognitive maintenance for dementia participants
  • Maintained daily participant records for cognitive and emotional evaluation

Office Manager

FiftyForward Knowles Center
Nashville, TN
01.2006 - 01.2009
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained computer and physical filing systems.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Answered central telephone system and directed calls accordingly.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Coordinated special projects and managed schedules.
  • Sourced vendors for special project needs and negotiated contracts.
  • Promoted center annual membership and maintained membership database including demographic changes and well as payments.
  • Maintained records for individual classes and collected payments if a charge was incurred.
  • Organized individual, company and community group volunteers for routine and special center events.
  • Assisted Communications Director with center rebranding and image development in the community, with center members and with board members.

Education

No Degree - Business Administration

Volunteer State Community College
Gallatin, TN

High School Diploma -

Hunters Lane High School
Nashville, TN
05.2002

Skills

  • Microsoft Office Suite
  • Concur & Expense Reporting
  • Check Processing
  • Calendar Management
  • Organizational Skills
  • Creative Thinking & Problem Solving
  • Multitasking & Prioritization
  • Team Building & Leadership
  • Event Coordination
  • Data Management & Recordkeeping
  • Presentation Development
  • Client Relationship
  • Human Resources Management Systems
  • Recruitment Management
  • Client Relationship Management
  • Recruitment Strategies
  • Talent Acquisition
  • Candidate Sourcing
  • Equal Employment Opportunity (EEO)
  • LinkedIn Sourcing
  • Employee Onboarding & Offboarding
  • Pre-Employment Screening
  • In-Person and Telephone Interviewing
  • Recruiting and Sourcing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

HR & Recruiting Administrator

Rogers Group Inc
04.2022 - Current

Administrative Assistant

HCA Physician Services Group
01.2017 - 01.2021

Administrative & Support Staff Specialist

HCA, The Frist Clinic
01.2014 - 01.2017

Activities Director

FiftyForward Adult Day Services
01.2009 - 01.2014

Office Manager

FiftyForward Knowles Center
01.2006 - 01.2009

No Degree - Business Administration

Volunteer State Community College

High School Diploma -

Hunters Lane High School

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Heather Davis