HEATHER J PEREZ
New York,NY
Summary
Organized professional with hands-on experience supporting business areas such as accounting, database management, and human resources. Collaborative team player with strong communication, decision-making, and time management abilities. The objective is to obtain a position with a reputable company that has growth potential and will enhance to use the skill set and knowledge base that I have gained from previous employers.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Optum Medical Group
03.2022 - Current
- Maintained confidentiality of patient data and condition to safeguard health information
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services
- Trained new staff on filing, phone etiquette and other office duties
Payroll Coordinator
Elara Caring
10.2021 - 03.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
Case Aide/ Case Worker
Mercy Drive Inc
01.2021 - 08.2021
- Collaborated with various stakeholders to promote social services
- Developed and maintained relationships with community organizations and agencies
- Monitored progress toward service plan goals
- Developed and implemented strategies to enhance quality of social services
Data Entry Clerk
HCS Tax Services, Inc
04.2020 - 08.2020
- Analyzed the data errors, reported problems with the data, check source documents for accuracy
- Compiled, prioritized, sorted, and processed customer orders into the local database
- Adjusted settings for a format, page layout, line spacing, and other style requirements
- Prepare source data for computer entry by compiling and sorting information, establishing entry priorities.
Front Desk/Office Manager
Summit Tax Services
12.2016 - 01.2020
- Maintained computer and physical filing systems
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production
Education
Bachelor of Arts - Communications Studies, Psychology, : Human Resources
Baruch College of The City University of New York
New York, NY05.2024
Associates of Arts - Human Services
Bronx Community College/ CUNY
05.2020
Skills
- Administrative supervision
- Verbal and written communication
- Goal Setting
- Case management
- Proficient in [MS Office, Excel, Nextgen, Google Docs , Outlook]
- Strategic planning
- Documentation
- Organizational skills
Additional Information
- ADDRESS: Bronxville, New York
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Optum Medical Group
03.2022 - Current
Payroll Coordinator
Elara Caring
10.2021 - 03.2022
Case Aide/ Case Worker
Mercy Drive Inc
01.2021 - 08.2021
Data Entry Clerk
HCS Tax Services, Inc
04.2020 - 08.2020
Front Desk/Office Manager
Summit Tax Services
12.2016 - 01.2020
Bachelor of Arts - Communications Studies, Psychology, : Human Resources
Baruch College of The City University of New York
Associates of Arts - Human Services
Bronx Community College/ CUNY
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