Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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HEATHER KAMILLE HERRERA

Seattle,WA

Summary

Results-oriented administrative professional with a proven track record in providing high-level executive support and managing complex projects. Skilled in navigating diverse cultural landscapes and fostering intercultural collaboration. Adept at prioritizing tasks, problem-solving, and thriving in fast-paced environments. A strong communicator with excellent interpersonal skills and a keen eye for detail.


Key strengths include:


  • Strategic Thinking: Identifying opportunities and driving initiatives.


  • Cross-Cultural Competence: Effectively communicating and collaborating across diverse teams.


  • Project Management: Managing multiple projects simultaneously, ensuring timely delivery.


  • Problem-Solving: Analyzing issues and implementing creative solutions.


  • Adaptability: Thriving in dynamic environments and embracing change.

Overview

23
23
years of professional experience

Work History

Executive Assistant & Event Coordinator

University of Washington
06.2016 - Current
  • Company Overview: The University of Washington encompasses an international and diverse population. Cultural and Organizational Communications credentials complement my key role as the Executive Assistant to the Vice Provost and Event Coordinator, by interweaving my expertise in event planning with organizational leadership, enhancing efficiency and fostering inclusivity.
  • Strategic Leadership: Spearhead C-suite administrative support, streamlining operations and driving strategic initiatives as the primary liaison for the Vice Provost.
  • Championing Global Perspectives and Fostering a Collaborative Environment: Champion the integration of global perspectives within the university to foster a collaborative environment that values a variety of perspectives.
  • Relationship Management: Cultivate strong relationships with diverse stakeholders, including the Office of the President and Provost, executive leadership, and external organizations.
  • Event Planning Expertise: Leverage event planning skills to coordinate and execute successful events, enhancing the University's reputation.

Program Assistant

Bill & Melinda Gates Foundation
02.2013 - 06.2016
  • Company Overview: The Bill and Melinda Gates Foundation is a worldwide foundation with the primary aims to globally enhance healthcare and reduce extreme poverty, and, in the U.S., to expand educational opportunities and access to information technology.
  • Enhanced global healthcare initiatives by providing comprehensive administrative support to the Deputy Director of HIV/TB. Leveraged strong project management skills to streamline operations and improve efficiency.
  • Facilitated international collaborations by organizing complex domestic and international travel arrangements, leading to increased partnerships.
  • Supported intercultural communication by utilizing virtual platforms for global conferences and traveling internationally as a Cultural Communications Liaison.intercultural communication.


Administrative Assistant to Senior Leadership

Providence Health & Services
09.2009 - 02.2013
  • Company Overview: Driven by the vision of compassion and social justice, Providence Health and Services is at the forefront of exceptional health care and innovation.
  • Proactively identified and resolved complex executive-level issues, ensuring operational continuity and minimizing disruptions.
  • Adeptly handled highly confidential information and materials.
  • Streamlined executive operations by efficiently managing complex calendars, coordinating travel arrangements, overseeing budgets, and planning successful events.
  • Provided compassionate communication and resolution to patient concerns, fostering positive community relationships and improving patient satisfaction.

Project Coordinator

Waggener Edstrom Worldwide
10.2007 - 06.2009
  • Company Overview: Waggener Edstrom Worldwide is one of the largest communications and integrated marketing agencies in the world, operating with the core belief in the power of communications to move audiences to positive action.
  • Led global administrative teams, streamlining operations and enhancing efficiency for domestic and international teams to support strategic business objectives.
  • Spearheaded the Latin America Outreach Program, conducting in-depth market research to identify trends and best practices that informed strategic decisions and strengthened corporate relationships.
  • Successfully executed quarterly promotional events for Microsoft, fostering collaboration, increasing stakeholder engagement, and strengthening corporate relationships.

Public Relations Specialist

Nintendo Of America Inc.
09.2001 - 09.2007
  • Company Overview: Founded in 1889 as a small playing card company, Nintendo has undergone a remarkable transformation, evolving into a global gaming powerhouse. Headquartered in Kyoto, Japan, Nintendo Co., Ltd, Now has a vast global presence, with offices spanning the United States, Australia, Canada, Latin America, Europe, and Asia.
  • Led cross-cultural business analysis between U.S. and Japan headquarters, leveraging Japanese language skills to foster strategic partnerships and facilitate successful executive meetings.
  • Provided strategic executive support and project management for global Public Relations and Corporate Communications teams, ensuring seamless operations across multiple continents.
  • Spearheaded the Hispanic Outreach Program, conducting in-depth cultural and consumer research to develop targeted marketing strategies, resulting in significant market penetration in Latin American regions.

Education

Bachelor of Arts - Communication Studies, Cultural and Organizational Communications

University of Kansas
Lawrence, KS

Certification in Foundations of Project Management -

University of Washington
Seattle, WA

Certification in Public Relations and Communications - Media Relations & Communications, Community Relations, Corporate & Social Responsibility, Public Affairs, Crisis Management, Employee Relations

University of Washington
Seattle, WA

MBA Classes - Leadership and Organizational Behavior

Keller Graduate School of Management
Bellevue, WA

Skills

  • Strategic Partnership: Building and maintaining strong relationships with key stakeholders
  • Global Operations: Managing international and domestic travel arrangements
  • Efficient Workflow: Optimizing calendars, scheduling meetings, and coordinating events
  • Financial Oversight: Overseeing budgets and managing projects
  • Communication Excellence: Crafting, editing, and proofreading written materials
  • Cultural Sensitivity: Fostering a positive organizational culture and building strong community ties
  • Customer Focus: Ensuring exceptional customer satisfaction and building lasting relationships
  • Public Image: Managing public relations efforts and representing the organization positively

Volunteer Experience

  • Ballard Food Bank, Community Engagement and Support Services, Empower unhoused and economically challenged individuals by providing comprehensive customer service skills, resources, and support to facilitate their access to essential services and opportunities.
  • Sojourner Place, Social Services, Providing women's support center and women's refuge.

Timeline

Executive Assistant & Event Coordinator

University of Washington
06.2016 - Current

Program Assistant

Bill & Melinda Gates Foundation
02.2013 - 06.2016

Administrative Assistant to Senior Leadership

Providence Health & Services
09.2009 - 02.2013

Project Coordinator

Waggener Edstrom Worldwide
10.2007 - 06.2009

Public Relations Specialist

Nintendo Of America Inc.
09.2001 - 09.2007

Certification in Foundations of Project Management -

University of Washington

Certification in Public Relations and Communications - Media Relations & Communications, Community Relations, Corporate & Social Responsibility, Public Affairs, Crisis Management, Employee Relations

University of Washington

MBA Classes - Leadership and Organizational Behavior

Keller Graduate School of Management

Bachelor of Arts - Communication Studies, Cultural and Organizational Communications

University of Kansas

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HEATHER KAMILLE HERRERA