Heatherlyn Barajas
Taft,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Waitress
Jo's Restaurant
Taft , CA
01.2016 - Current
- Complied with health department regulations regarding sanitation standards when handling food items.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Processed payments accurately using cash registers or point-of-sale systems.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Cleared dishes between courses and after guests finished dining.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
Waitress/Manager
Black Gold Brewer
Taft, CA
02.2012 - 12.2015
- Assisted bartenders when needed during peak hours or when short staffed.
- Maintained accurate records of sales transactions and inventory levels.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Monitored cash register operations during shifts for accuracy of transactions.
- Resolved customer complaints in a timely manner with professionalism.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science -
Taft College
Taft, CA06-2025
Cosmetology Certification - Cosmetology Education
Lyles College of Beauty
Bakersfield, CA10-2006
High School Diploma -
Taft Union High School
Taft, CA05-2006
Skills
- Supply Restocking
- Upselling techniques
- Complaint resolution
- Team Collaboration
- Organized and Efficient
- Friendly, Positive Attitude
- Analytical and Critical Thinking
Timeline
Waitress
Jo's Restaurant
01.2016 - Current
Waitress/Manager
Black Gold Brewer
02.2012 - 12.2015
Associate of Science -
Taft College
Cosmetology Certification - Cosmetology Education
Lyles College of Beauty
High School Diploma -
Taft Union High School
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