Heathermarie Bailey
Summary
Dedicated and highly motivated driven professional seeking a role with your company with the desire to take on new challenges. Committed and eager to opportunities to enhance abilities while contributing to the growth of the company.
Overview
1
1
Certification
Work History
General Manager of Food Service
Wendy's Restaurant
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Employed with Wendy's sense June 2006-June 2024
Skills
Operations Management
Customer Service
Delegating Assignments and Tasks
Coaching and Mentoring
Calm and Pleasant Demeanor
Monitoring Food Preparation
ServSafe Food Manager
Scheduling
Sanitation
Work Planning and Prioritization
Food Preparation
Money Handling
Safe Food Handling
Certification
Serv Safe Certification 3-29-2024 thru 3-29-2029
- Serve It Up Safe! Certification – Serve It Up Safe!.
Timeline
General Manager of Food Service
Wendy's Restaurant
Serv Safe Certification 3-29-2024 thru 3-29-2029
- Serve It Up Safe! Certification – Serve It Up Safe!.
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