Heather Marie Butler
55291 Melrose Ave. South Bend,IN
Overview
19
19
years of professional experience
Work History
Utility/Forklift Operator- General Support
Indiana Carton Company
Bremen, IN
02.2013 - 2026
- Inspecting and packing food boxes or containers for various customers. Operate forklift to move stock and supplies for and after production. Move finished goods for shipping. Operate large scrap balers, weigh and move large scrap bales for recycling.
Data Entry Agent
Towne Air Freight
South Bend, IN
03.2010 - 02.2013
- Enter billing and hazmat information from shipper documents to generate revenue. Processed billing for various terminals in markets from all over the country. 99.0% accuracy - 300 to 500 shipments per shift.
CSR - Customer Service Representative
Labor Ready Temp Services
Elkhart, IN
02.2005 - 03.2010
- Staffing, dispatching and processing payroll for temporary workers. Handling incoming customer calls, scheduling work site safety inspections and visits inspections, safety training and proper PPE use for temp workers.
Customer Service Representative
Adams Remco Inc
South Bend, IN
11.1996 - 02.2005
- Receive incoming calls for service and supplies from different customers, outgoing calls to ensure customers have allotted supplies on hand and no service issues.
Vault/Floater/Teller
Wells Fargo/Norwest Bank
South Bend, IN
01.1994 - 11.1997
- Handle daily teller line and customer service duties. Fill in at various branch locations when needed. Vault teller duties including opening and closing main vault. Ordered and verified weekly vault money needed from Brinks, handle any foreign currency exchange and coin/currency count by balancing vault and teller drawers. Maintained and ensured proper security protocols were followed at closing.
Education
High School Diploma - Concentration in Biology
LaSalle High School
South Bend, IN06.1991
Skills
Forklift operation
Forklift operator certification
Loading and unloading
Material handling
Safety training
OSHA compliance
Workplace cleanliness
Customer Service-oriented
Efficient data entry
Optimizing efficiency
Record keeping
Timeline
Utility/Forklift Operator- General Support
Indiana Carton Company
02.2013 - 2026
Data Entry Agent
Towne Air Freight
03.2010 - 02.2013
CSR - Customer Service Representative
Labor Ready Temp Services
02.2005 - 03.2010
Customer Service Representative
Adams Remco Inc
11.1996 - 02.2005
Vault/Floater/Teller
Wells Fargo/Norwest Bank
01.1994 - 11.1997
High School Diploma - Concentration in Biology
LaSalle High School