Heather Douglas
Milwaukee
Summary
High-energy culinary professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards for taste and presentation. Results-oriented and hardworking with excellent multitasking skills and focused mentality.
Overview
23
23
years of professional experience
2001
2001
years of post-secondary education
Work History
Kitchen Supervisor/Cook Supervisor
Ovation communities
Milwaukee
12.2023 - Current
- Supervised kitchen staff to ensure adherence to food safety standards.
- Coordinated meal preparation and service for residents at Ovation Communities.
- Trained new employees on kitchen procedures and equipment operation.
Front Desk Receptionist
Community Medical Services
Milwaukee
09.2022 - 12.2023
- Greeted patients and visitors warmly to create a welcoming environment.
- Managed phone calls, scheduling appointments efficiently for medical staff.
- Updated patient records accurately in electronic health systems daily.
Lead Line Cook
Richmond University Hospital
Staten Island
10.2017 - 04.2020
- Provided compassionate care to patients in diverse home environments.
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to healthcare team.
Kitchen Manager
Dean and Deluca
Manhattan
01.2009 - 08.2016
- Managed daily kitchen operations to ensure food quality and safety.
- Coordinated staff schedules and trained team members on food preparation processes.
- Oversaw inventory management and maintained stock levels for kitchen supplies.
Park officer
NYC Parks Department
Staten Island
09.2003 - 07.2008
- Managed park maintenance schedules and ensured timely completion of tasks.
- Coordinated volunteer programs to enhance community engagement in local parks.
- Supervised staff in daily operations and provided training on safety protocols.
Education
Cna
New Millennium Institution
Staten Island, NY 09.2019 - 10.2019
Martin County College
Williamston, NCSkills
- Food safety compliance
- Culinary training
- Kitchen inventory management
- Staff scheduling
Timeline
Kitchen Supervisor/Cook Supervisor
Ovation communities
12.2023 - Current
Front Desk Receptionist
Community Medical Services
09.2022 - 12.2023
Cna
New Millennium Institution
09.2019 - 10.2019
Lead Line Cook
Richmond University Hospital
10.2017 - 04.2020
Kitchen Manager
Dean and Deluca
01.2009 - 08.2016
Park officer
NYC Parks Department
09.2003 - 07.2008
Martin County College