Heather M. Baird
Claremont,NH
Summary
Program Coordinator passionate about facilitating exceptional outcomes. Known for professionalism with great attention to detail and strong interpersonal communication skills. Excels at multitasking and working with various departments and personalities.
Overview
9
9
years of professional experience
Work History
Program Coordinator HR Operations & Compliance
Dartmouth-Hitchcock Medical Center
Lebanon, NH
11.2020 - Current
- Directly responsible for all of the Specialty & Retail Pharmacy files for D-H. This includes ensuring that the files are in-tacked, up to date and accurate for survey visits by tracking, emailing and following up with all of the Pharmacy teams.
- Monthly keeping and tracking of all AHA Certifications for D-H. This includes 60, 30, 14 Day reminders as well as late notices to the employees and their managers.
- Provide guidance to our HR Operations Assoc. with the Employee Records email box for employment verifications, file checks and file requests.
- Supply support and collaboration to our Auditing and Compliance Manager. Working closely on large clean-up projects for regulatory accuracy.
- File audit and purge project. Purging our term files for files beyond the six year time period per our policy written by General Counsel.
- Working closely with our Employee Relations Department on Compliance documents with deadlines for Flu and Covid-19 Vaccine as well as eLearning Compliance Documents.
- Able to work in other areas of HR as needed. This includes working on site with our Occupational Medicine Department when needed during the Covid-19 pandemic.
HR Data Assoc./HR Operations Assoc.
Dartmouth-Hitchcock Medical Center
Lebanon, NH
10.2018 - 11.2020
- Entering of all the daily data entry for all employment changes for employees.
- Compiling and completing all employment verifications for D-H.
- Composing and completing of employment verification letters with various employment information.
- Completion of file checks for our Talent Acquisition team as well as our southern regions and affiliates.
- Working closely with Employee Relations for file checks, file requests.
- Working with Office of Claims Management, Legal Counsel and Risk Management for legal file requests.
- Ongoing creation and documentation of Employee Records Manual.
- Assist with Joint Commission requests. This includes our weekly mock surveys.
- Daily entry of Workers Compensation claims.
- Help Data Associates with entry when needed.
- Completion of loan deferment and loan forgiveness documents for our employees.
HR Admin. Assist. to VP Total Rewards/Interim CHRO
Dartmouth-Hitchcock Medical Center
Lebanon, NH
03.2016 - 10.2018
- Assisting VP with high priority projects.
- Prioritizing, coordinating, scheduling meetings with VP and leadership. This includes reserving of conference rooms, working with large groups to move meetings, prioritizing meeting requests as they came in, assisting with travel plans, recording meeting minutes and creating agendas and coordinating speakers for our agendas.
- Arranging on site as well as off site interviews for candidates for open director and other high level positions.
HR Employee Records Assist.
Dartmouth-Hithco
Lebanon, NH
05.2014 - 03.2016
- Solely maintain all active and non-active employee personnel paper files for Dartmouth-Hitchcock Medical Center and southern affiliations. Process daily employment verification requests as well as salary verifications, working closely with our Department heads, Employee Relations Department as well as Risk Management Department for highly confidential adverse situations.
- Answering phone calls and email requests as well as in person requests for employment verifications, records request or documentation requests.
Education
Stevens High School
Claremont, NHSkills
- Personnel Direction
- Interdepartmental Coordination
- Production Staff Coordination
- Program Scheduling
- Performance Quality Assurance
- Copy Preparation
- Time Management
- Operations Analysis
- Clerical Support
- Data Verification
- Developing Agendas
Timeline
Program Coordinator HR Operations & Compliance
Dartmouth-Hitchcock Medical Center
11.2020 - Current
HR Data Assoc./HR Operations Assoc.
Dartmouth-Hitchcock Medical Center
10.2018 - 11.2020
HR Admin. Assist. to VP Total Rewards/Interim CHRO
Dartmouth-Hitchcock Medical Center
03.2016 - 10.2018
HR Employee Records Assist.
Dartmouth-Hithco
05.2014 - 03.2016
Stevens High School
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