Heather N. Soboleski
Surgery Center Administrator
Millersville,MD
Summary
Patient-focused Center Administrator offering 15 years of nursing experience. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Expertise in managing all clinical, business and regulatory aspects of surgery centers.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Center Administrator
Amsurg - Ambulatory Endoscopy Center Of Maryland
04.2023 - Current
- Manages daily operations across multiple departments, assuring quality and patient safety in ASC.
- Responsible for guiding, managing, and overseeing all HR functions.
- Recruit, hire and train all staff, providing direct supervision, ongoing staff development and continuing education to employees with a strong focus on staff retention to promote growth of the center.
- Ensures compliance with operating agreement, medical staff bylaws, and facility policies and procedures.
- Maintains licensure, certification, and accreditation of surgery center.
- Assists in developing policies, procedures, and processes compliant with federal, state, and accreditation requirements.
- Responsible for overseeing entire quality assessment and performance improvement program, setting, and maintaining annual quality improvement goals.
- Utilize performance improvement study models and tools, then analyze and report results.
- Acts as Infection Control Coordinator and Safety Officer.
- Ensures safe medication management to decrease risk to patients and maintain security of controlled substances.
- Participates in risk management activities that meet regulatory requirements, contributing to safe patient care and reducing risk of financial loss and legal liability.
- Conducts quarterly Medical Executive Committee meetings.
- Responsible for credentialing, privileging, and Peer Review of all ASC medical staff.
- Participates in quarterly Governing Board meetings.
- Conduct routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with life safety regulations.
- Conducts risk hazard vulnerability assessments and develops plans to mitigate.
- Manages disaster/emergency preparedness plan, reviewing emergency drills and response.
- Strong understanding of accounting principles, day to day financial accounting, and financial reporting.
- Monitors financial performance regularly, implementing cost-saving measures where necessary without compromising service quality or patient care standards.
- Manages budgets and resources, optimizing allocation for maximum impact on business objectives.
- Regularly reviews and analyzes financial documents, i.e., balance sheet, income, and cash flow statements.
- Manages accounts payable and accounts receivable.
- Established and monitors ASC billing practices.
- Evaluates invoices, statements, and purchase orders.
- Negotiate and review contracts with vendors.
Regional Nursing Director
Chesapeake Urology Associates
09.2018 - 04.2023
- Managed operations of up to four surgery centers at one time.
- Collaborated with staff, management and external departments to coordinate patient care.
- Hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Planned and assigned workload to a 24 person nursing staff to direct patient care.
- Developed positive employee and physician relations to promote teamwork and mutual respect.
- Helped identify department issues to recommend corrective actions.
- Established new policies and updates existing policies to improve standard of care for patients.
- Participated in management team meetings and quarterly Quality Assurance Performance Improvement meetings.
- Prepared annual capital budget requests for review.
- Ensured all aspects of surgery centers are prepared for accreditation surveys.
- Opened a new surgery center with minimal supervision, ordered and obtained all equipment and supplies necessary, made facility/building recommendations during construction, prepared center for initial accreditation, hired and trained all nursing staff and have since promoted growth within that center.
Infection Control Nurse
Chesapeake Urology Associates
01.2020 - 04.2023
- Conducted surveillance and investigation reports on all Maryland ASC infections to verify adequate data collection, control procedures and current staff interventions.
- Conducted ongoing monitoring and evaluations of infection prevention practices and conditions, and updated clinical supervisors with current information and any recommendations for corrective action.
- Attended quarterly Quality Assurance and Performance Improvement meetings and presented data relative to infections, trends, monitoring results and concerns.
- Maintained Tuberculosis Prevention program, performed annual TB risk assessments for all Maryland counties providing an annual report to the Governing Body staying up to date on current CDC recommendations.
- Strengthened training and nursing knowledge by taking part in continuing education programs and ASCA workshops.
- Reviewed and revised infection prevention policies and procedures to improve standard of care.
Lead Registered Nurse
Chesapeake Urology Associates
12.2014 - 09.2018
- Assisted in setting up a new ASC and the accreditation process.
- Integrated an acquired urology practice into Chesapeake Urology by implementing our policies and procedures, training nursing staff on EMR, providing in-services for staff education and bringing new lines of service to the center.
- Assessed patients immediately following surgery to identify and resolve potential complications.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
Registered Nurse, Labor and Delivery
Baltimore Washington Medical Center
09.2012 - 10.2014
- Provided pre-op, circulating, and PACU nursing care for multiple surgical cases such as cesarean, tubal ligation, D&C, and hysterectomy. As well as local procedures such as circumcision, digit removal, and abscess drainage.
Registered Nurse, Progressive Care Unit
Baltimore Washington Medical Center
10.2009 - 09.2012
- Responsible for patient/family care and assessments, reports observations and patient reactions to physician, document observations accurately, administers medications as prescribed and according to policy and protocols.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Education
Bachelor of Science - Nursing
Towson University
Towson, MD 09.2007 - 2009.05
Skills
Operations Management
Certification
Registered Nurse License – R186912
Timeline
Center Administrator
Amsurg - Ambulatory Endoscopy Center Of Maryland
04.2023 - Current
Infection Control Nurse
Chesapeake Urology Associates
01.2020 - 04.2023
Regional Nursing Director
Chesapeake Urology Associates
09.2018 - 04.2023
Lead Registered Nurse
Chesapeake Urology Associates
12.2014 - 09.2018
Registered Nurse, Labor and Delivery
Baltimore Washington Medical Center
09.2012 - 10.2014
Registered Nurse, Progressive Care Unit
Baltimore Washington Medical Center
10.2009 - 09.2012
Bachelor of Science - Nursing
Towson University
09.2007 - 2009.05
Registered Nurse License – R186912
BLS Certification
ACLS Certification
PALS
Similar Profiles
Shena HillShena Hill
Nurse Manager at MS Coast Endoscopy and Ambulatory Surgery CenterNurse Manager at MS Coast Endoscopy and Ambulatory Surgery Center
Rachael M. JohnstonRachael M. Johnston
Registered Nurse, Endoscopy at Amsurg - MidAtlantic EndoscopyRegistered Nurse, Endoscopy at Amsurg - MidAtlantic Endoscopy
Sharonda DandridgeSharonda Dandridge
Business Office Payment Poster at AmsurgBusiness Office Payment Poster at Amsurg