Heather N. Tomkins
Summary
Acquire a position where my knowledge and experience will contribute to organizational success. Abilities I'm a hard worker I complete a task to the best of my ability Highly motivated I jump in and start another project without any hesitation Willing to learn new skills Able to maintain a clean work environment Capable of working under no supervision and complete job duties that are required. Communication and organizational skill and excellent people skills . Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Amazon TEB4
09.2021 - Current
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 50 pounds.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Helped PG to Get all Customers shipments out on time
Cashier
Dollar Tree
10.2015 - 01.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Warehouse Associate
Amazon ACY5
11.2019 - 01.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
Cashier Customer Service, Food Maker
Heritages Mullica Hill
11.2014 - 01.2016
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Completed file maintenance log for price discrepancies.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Cashier Customer Service Clerk
Walmart Wasilla
03.2012 - 08.2014
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Sold lottery tickets and fish and game licenses.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
High School Diploma -
Burchelle High School High
Wasilla, AK05.2007
Skills
- Quality Control
- Excellent Driving Record
- Trash Collection
- Loading and Unloading
- Wrapping and Boxing
- Material Handling
- Warehouse Environment Safety
- Operations Support
- Warehouse Operations
- Freight Labeling
- Shipping and Receiving
- Complex Problem-Solving
- Pallet Jack Operation
- Motivated Team Player
- Outgoing Shipments Oversight
- Prepare Orders
- Team Meetings
- Hand Scanning
- Product Packaging
- Cash Register Operation
- Warehouse Coordination and Support
- Organized Paperwork
- Build Displays
- Restock Shelves
- Store Planning and Display Design
- Leadership
Additional Information
Bronze: Career Readiness Certificate
Timeline
Warehouse Associate
Amazon TEB4
09.2021 - Current
Warehouse Associate
Amazon ACY5
11.2019 - 01.2020
Cashier
Dollar Tree
10.2015 - 01.2020
Cashier Customer Service, Food Maker
Heritages Mullica Hill
11.2014 - 01.2016
Cashier Customer Service Clerk
Walmart Wasilla
03.2012 - 08.2014
High School Diploma -
Burchelle High School High
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