Heather R. Ott
E.F.D.A
Gilbertsville,PA
Summary
Talented Dental Assistant with 33 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Detail-oriented assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure an Expanded Function Dental Assistant position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
E.F.D.A Dental Assistant
Upper Merion Dental Associates
2014.03 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluation.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Participated in community outreach programs, educating public on importance of dental health.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Scheduled and confirmed patient appointments.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, composites and amalgams, casts and impressions.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Monitored patient comfort and safety during dental procedures.
Orthodontic Assisitant
Angle Orthodontics
Oaks , PA
2012.05 - 2014.03
Orthodontic Assistant
Dr. Leo Galletto
Pottstown , PA
1999 - 2012
Expanded Function Dental Assisitant
Rose And Hollander Dental Associates
King of Prussia , PA
1996 - 1999
Part Time various offices EFDA
Dental Offices
, Pennsylvania
1994.08 - 1996.01
Education
State Certification Licence - Expanded Function Dental Asst.
Commonwealth of Pennsylvania
Pennsylvania04.2008
Certificate - Expanded Function Dental Assisitant
Harcum Junior College
Bryn Mawr, PA12.1994
High School Diploma -
Perkiomen Valley High School
Collegeville, PA06.1991
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- X-Ray Processing
- Appointment Scheduling
- Professionalism and Etiquette
- Dental terminology knowledge
- HIPAA Compliance Understanding
- Team Collaboration
- Instrument Sterilization Techniques
- Patient Scheduling
- Infection control proficiency
- OSHA Regulations Knowledge
- Patient Relations
- Impression Taking Skills
- Treatment Room Breakdown
- Patient Education
- Dental Material Handling
- Sanitation protocols
- Electronic Charting
- Patient Services
- First Aid Training
- Restorative procedures
- Inventory Management
- Dental staff assistance
- Office Administration Duties
- Dental staff support
- Knowledgeable in Denticon
- Restorative Dentistry
- Patient Care Coordination
- Continuing Education Commitment
- Clinical Support
- Patient Counseling
- Dental records
- Pediatric dental care
- Data confidentiality measures
- Patient Record Maintenance
- Strong manual dexterity
- Emergency Response Preparedness
- Laboratory Case Management
- Orthodontic Procedure Support
- Patient intake procedures
- Procedure Support
- Patient data gathering
- Insurance Billing
- Regulatory Compliance
- Dental impression specialist
- Teamwork and Collaboration
- Customer Service
- Certified in CPR/AED
- Disinfection and Sterilization
- Instrument Tray Preparation
- Full Mouth Radiographs
- Treatment Room Preparation
- Instrument Sterilization
- Autoclave Operation
- Surgical Extractions
- Taking Medical and Dental Histories
- Patient Care Standards
- Supply Ordering
- Patient Recordkeeping
- Fluoride Treatments
- Patient Flow Management
- Sealant Application
- Inventory Replenishment
- Postoperative Care Instructions
- Data Entry
- Document Management
- Treatment Planning
- Personable Communication
Timeline
E.F.D.A Dental Assistant
Upper Merion Dental Associates
2014.03 - Current
Orthodontic Assisitant
Angle Orthodontics
2012.05 - 2014.03
Orthodontic Assistant
Dr. Leo Galletto
1999 - 2012
Expanded Function Dental Assisitant
Rose And Hollander Dental Associates
1996 - 1999
Part Time various offices EFDA
Dental Offices
1994.08 - 1996.01
State Certification Licence - Expanded Function Dental Asst.
Commonwealth of Pennsylvania
Certificate - Expanded Function Dental Assisitant
Harcum Junior College
High School Diploma -
Perkiomen Valley High School
Similar Profiles
Molli HoerzMolli Hoerz
Dental Hygiene Assistant at Upper Merion Dental AssociatesDental Hygiene Assistant at Upper Merion Dental Associates
MADISON TAITMADISON TAIT
Orthodontic Assistant at Upper Merion Dental AssociatesOrthodontic Assistant at Upper Merion Dental Associates
Erin J McWhorterErin J McWhorter
Expanded Functions Dental Assistant at Upper Merion Dental AssociatesExpanded Functions Dental Assistant at Upper Merion Dental Associates