Heather Renee Moler
Lindale
Summary
Compassionate Registered Nurse, offering background in critical care, pediatrics and geriatrics. Known for providing personalized patient care; skilled at coordinating with healthcare professionals to advance quality of life for diverse populations. Significant impact made by implementing proactive health management measures in prior roles.
Overview
25
25
years of professional experience
Work History
Registered Nurse
University of Texas Health East Texas
Tyler
03.2016 - Current
- Administered medications and treatments per physician orders and protocols.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted in patient education on health management and wellness practices.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Provided emotional support and comfort to families during difficult times.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Conducted intake assessments with patients and relatives to gather case history.
- Actively participated in quality improvement initiatives within the department.
Stay at home Mother and Student
Self-employed
01.2007 - 05.2016
- Researched academic topics to deepen understanding of various subjects.
- Provided guidance and support to fellow students on academic issues.
- Mastered various software tools and platforms for online learning and assignments.
- Managed therapy and treatment schedules for two special-needs children while maintaining educational needs.
Corporate Trainer
Maggiano's Little Italy
Las Vegas
05.2002 - 01.2007
- Developed training programs for diverse employee skill sets.
- Facilitated workshops to enhance team collaboration and communication.
- Delivered engaging presentations to large groups of employees.
- Evaluated training effectiveness and adjusted content accordingly.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
- Implemented effective onboarding processes for new hires into the organization.
- Conducted needs assessments to identify skill gaps in the workforce.
- Explained goals and expectations required of trainees.
Front of house lead and estate trainer
Biltmore Estate
Asheville
11.2000 - 06.2002
- Developed a front-of-house training program for the estate's food service facilities.
- Developed and conducted training sessions for new Front of House staff on customer service, product knowledge and job responsibilities.
- Identified potential problems that could impact front-of-house operations efficiency.
- Provided support for managers when dealing with challenging customer service issues.
- Maintained accurate records related to employee training progress and results.
- Collaborated with management to align training with company goals and values.
- Organized special events and private dining experiences for guests' unique needs.
- Assisted in resolving customer complaints in a professional manner.
- Developed training materials to enhance staff knowledge of menu offerings.
- Maintained a front of house staff of 108 for multiple restaurants and banquet events.
Education
Associate of Science - Nursing
Tyler Junior College
Tyler, TX05-2016
Skills
- Patient assessment
- Electronic medical records
- Treatment planning
- Quality improvement
- Critical thinking
- Emotional support
- Communication skills
- Needs assessment
- Policy compliance
Affiliations
- Volunteer work with Crisis Pregnancy Center providing support to young mothers wishing to adopt out their baby.
References
References available upon request.
Timeline
Registered Nurse
University of Texas Health East Texas
03.2016 - Current
Stay at home Mother and Student
Self-employed
01.2007 - 05.2016
Corporate Trainer
Maggiano's Little Italy
05.2002 - 01.2007
Front of house lead and estate trainer
Biltmore Estate
11.2000 - 06.2002
Associate of Science - Nursing
Tyler Junior College
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