Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Romero DesOrmeaux

Duson,LA

Summary

Dedicated and organized Administrative Assistant with a proven track record of enhancing efficiency by streamlining filing systems and managing administrative tasks and support productivity . Experienced in QuickBooks and Microsoft Excel along with being skilled in managing accounts payable/receivable and payroll. Skilled in bookkeeping and account reconciliation, I fostered a professional environment while maintaining confidentiality and enhanced operational workflow. Self-motivated work ethic to perform in independent and team environments. Knowledge of implementing superior customer service and handle sensitive information with utmost confidentiality.

Overview

25
25
years of professional experience

Work History

Administrative Office Manager

Olde Tyme Grocery
07.2024 - 07.2025
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Created organized filing system to manage department documents.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Streamlined office processes by implementing efficient organizational systems and procedures.
  • Updated reports, managed accounts, and generated reports for company database.

Administrative Assistant / AP AR Specialist

Stokes & Spiehler
05.2012 - 07.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed daily cash transactions efficiently, ensuring accurate accounting records were maintained.
  • Utilized accounting software to track, monitor, and analyze outstanding accounts receivable balances.
  • Maintained vendor files and entered into accounting software.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Performed monthly financial reporting and recorded payments to keep accounting system updated.

Receptionist /Office Administrative Assistant

Southern Tile
03.2000 - 05.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly, confirmed appointments, communicated with clients and directed incoming calls to correct offices.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Education

High School Diploma -

Crowley High School
Crowley, LA
05-1999

Skills

  • Scheduling and Calendar Management
  • Office Administration
  • Computer Proficiency
  • Bookkeeping and Filing
  • Account Reconciliation
  • Microsoft Office, Excel & Outlook
  • QuickBooks

Timeline

Administrative Office Manager

Olde Tyme Grocery
07.2024 - 07.2025

Administrative Assistant / AP AR Specialist

Stokes & Spiehler
05.2012 - 07.2024

Receptionist /Office Administrative Assistant

Southern Tile
03.2000 - 05.2012

High School Diploma -

Crowley High School

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