Heather S. Schlueter
Registered Nurse, BSN, MHA
Shannon,IL
Summary
Dedicated Healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Travel Nurse
OSF St. Anthony's
Alton, IL
02.2022 - 05.2022
- Delivered outstanding care to 6 to 9 patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied and observations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Advocated for and strived to protect health, safety and rights of patient.
Travel Nurse/ Charge Nurse
OSF St. Francis Medical Center
Peoria, IL
10.2020 - 01.2022
- Facilitated therapeutic communication on a 27 bed unit. Utilized conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints and current symptoms.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Travel Nurse
Illinois Valley Community Hospital (IVCH) Hospital
Peru, IL
07.2020 - 08.2020
- 36/48 hour work weeks
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Travel Nurse
Aspirus Wausau Hospital
Wausau, WI
02.2020 - 04.2020
- 36/60 hour work weeks
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Documented patient interactions and interventions in EPIC EMR.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications to 6 patients and monitored response to medications.
- Managed patients recovering from medical or surgical procedures.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Travel Nurse
UW Hospital
Madison, WI
11.2019 - 01.2020
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Documented patient interactions and interventions in EPIC EMR.
Travel Nurse/Charge Nurse
OSF St. Francis Medical Center
Peoria, IL
10.2018 - 09.2019
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Educated family members and caregivers on patient care instructions.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Travel Nurse
Rapid City Regional Hospital
Rapid City, SD
07.2018 - 10.2018
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied and observations.
- Documented patient interactions and interventions in EPIC EMR.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Travel Nurse
OSF St. Elizabeth Medical Center
Ottowa, IL
04.2018 - 06.2018
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Documented patient interactions and interventions in EPIC EMR.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Travel Nurse/Charge Nurse
OSF Saint Francis Medical Center
Peoria, IL
04.2017 - 04.2018
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Documented patient interactions and interventions in EPIC EMR.
Travel Nurse
Mercy Health Care
Cedar Rapids, IA
08.2016 - 03.2017
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Travel Nurse/Travel Nurse/Relief Charge Nurse
HSHS St. Johns Hospital
Springfield, IL
09.2015 - 06.2016
- Trained 4 new nurses on hospital policies and procedures, patient care protocols, medical procedures and patient interventions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Registered Nurse
Katherine Shaw Bethea Hospital
Dixon, IL
11.2014 - 09.2015
- Provided direct patient care, stabilized patients and determined next course of action on up to 7 patients
- Managed care from admission to discharge.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Implemented medication and IV administration, catheter insertion and airway management.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Registered Nurse/ Charge Nurse
Freeport Memorial Hospital
Freeport, IL
11.2006 - 08.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained several new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations on up to 7 patients.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Built rapport with patients and family members to deliver exceptional care.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
- Educated family members and caregivers on patient care instructions.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
Education
Master of Healthcare Administration - Healthcare Administration
Capella University
Minneapolis, MN 12.2018 - 05.2019
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA 05.2015 - 03.2017
Associate of Applied Science - Nursing
Kishwaukee College
Malta, IL 01.2002 - 03.2004
Skills
Privacy and confidentiality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“The best way to find yourself is to lose yourself in the service of others.”
Mahatma Gandhi
Timeline
Travel Nurse
OSF St. Anthony's
02.2022 - 05.2022
Travel Nurse/ Charge Nurse
OSF St. Francis Medical Center
10.2020 - 01.2022
Travel Nurse
Illinois Valley Community Hospital (IVCH) Hospital
07.2020 - 08.2020
Travel Nurse
Aspirus Wausau Hospital
02.2020 - 04.2020
Travel Nurse
UW Hospital
11.2019 - 01.2020
Master of Healthcare Administration - Healthcare Administration
Capella University
12.2018 - 05.2019
Travel Nurse/Charge Nurse
OSF St. Francis Medical Center
10.2018 - 09.2019
Travel Nurse
Rapid City Regional Hospital
07.2018 - 10.2018
Travel Nurse
OSF St. Elizabeth Medical Center
04.2018 - 06.2018
Travel Nurse/Charge Nurse
OSF Saint Francis Medical Center
04.2017 - 04.2018
Travel Nurse
Mercy Health Care
08.2016 - 03.2017
Travel Nurse/Travel Nurse/Relief Charge Nurse
HSHS St. Johns Hospital
09.2015 - 06.2016
Bachelor of Science - Nursing
West Coast University
05.2015 - 03.2017
Registered Nurse
Katherine Shaw Bethea Hospital
11.2014 - 09.2015
Registered Nurse/ Charge Nurse
Freeport Memorial Hospital
11.2006 - 08.2014
Associate of Applied Science - Nursing
Kishwaukee College
01.2002 - 03.2004
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