Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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HEATHER THOMAS

HEATHER THOMAS

Newport Beach,CA

Summary

Dynamic Pharmacy Sales Consultant & Trainer recognized for achieving Presidents Club status and driving exceptional sales performance. Demonstrates expertise in healthcare problem solving and strategic planning, with a proven ability to enhance customer retention rates. Skilled in leading teams to foster operational excellence and significant business growth. Aiming to leverage these strengths for continued success in the Healthcare industry.

Overview

12
12
years of professional experience

Work History

Pharmacy Business Consultant & Trainer

Cardinal Health
Southern California
07.2019 - Current
  • Presidents Club recognition in FY23 and FY24; led sales with 13 comp wins against a goal of 5 per year, achieving 118% in Generics and 125% in Retention.
  • Leading Sales Representative for FY25; managed $15M per month in sales across 72 customers.
  • Ranked #1 Sales Rep in FY22, leading in new business wins and customer retention at 115% to goal.
  • Secured a top 5 performer position as a Pharmacy Solutions Consultant in FY20 and FY21; specialized in specialty pharmacy, enhancing key stakeholder relationships.
  • Negotiated multi-million dollar contracts, elevating EBIT and gross margin; identified spending inefficiencies to boost net margins.
  • Implemented tailored Quarterly Business Reviews, leveraging consultative sales to optimize pharmacy drug spend.
  • Served as designated trainer and mentor; led partner relation teams, increasing production efficiency by 20%
  • Drove consumer health to 108% alongside achieving 27 solution sales, underlining comprehensive industry expertise and impact

Event Sales Manager

Hyatt Regency Huntington Beach Resort & Spa
Huntington Beach, California
05.2013 - 02.2019
  • Presidents Club Winner in 2017 & 2018
  • Achieved 130% in FY 2017
  • Achieved 150 in FY 2018
  • Consistently acquire quarterly and yearly quota's by maintaining partnerships and building new relationships with Clients
  • Illustrating professionalism, diplomacy, and tactfulness daily from product presentation, negotiation and contracting phase, to detailing and servicing the event
  • Continuous research in marketplace to develop new prospects and lists of existing accounts for contact/follow up purposes
  • Generate Direct Sales from cold calling, follow-up calling, industry events – MPI, and face to face meetings
  • Joining Educational seminars to ensure all Sales techniques and Market developments are up to date to maintain industry credibility
  • Acquiring 100% guests' Event satisfaction scores during the Sale to Service phase
  • Productivity Awards for maintaining Over 100% of Yearly Sales Goals 2014, 2015, 2016, 2017, 2018

Education

Business Management - Hospitality and Tourism; Emphasis: Events, Restaurant, Conventions, Management, Sales, Business Management

San Francisco State University
San Francisco, CA
12.2012

A.A. - Liberal Arts

Palomar Community College
San Francisco, CA
01.2009

Skills

  • Healthcare Problem Solving
  • Direct Sales
  • Microsoft Office
  • Sales Force
  • Networking
  • ROI
  • Sustainable Initiatives
  • Service Operations
  • Strategic Planning
  • Team Leadership

Accomplishments

  • Presidents Club Winner FY23 at Cardinal Health
  • Top Performer FY24 at Cardinal Health
  • Top Solutions Expert FY21 and FY22 at Cardinal Health
  • Presidents Club Winner 2017 and 2018 at Hyatt Hotels

Timeline

Pharmacy Business Consultant & Trainer

Cardinal Health
07.2019 - Current

Event Sales Manager

Hyatt Regency Huntington Beach Resort & Spa
05.2013 - 02.2019

Business Management - Hospitality and Tourism; Emphasis: Events, Restaurant, Conventions, Management, Sales, Business Management

San Francisco State University

A.A. - Liberal Arts

Palomar Community College

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HEATHER THOMAS