Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHYR KING

Las Vegas,Nevada

Summary

Diligent about administering tests in line with outlined procedures. Well-versed in distributing and collecting materials, managing supplies and updating test logs. Organized, objective and motivated to keep testers honest. Experienced test proctoring professional with solid background in notary and student related examinations. Detail-oriented, systematic and exacting. Excellent planning, problem-solving and interpersonal communication skills. Skilled Proctor adept at administering tests for college students and professionals. In-depth knowledge of record keeping requirements and associated rules. Over 12 years of experience in testing coordination and execution Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Proctor

WEST COAST UNIVERSITY
01.2015 - 10.2017
  • Instruct and supervise large groups of students Administer written and/or computerized examinations Delegate, oversee and maintain exam security
  • Assisted faculty with setting up tests and coordinating test spaces.
  • Maintained secure and positive environment conducive to testing.
  • Troubleshot issues with computer-based examinations.
  • Conferred with teachers concerning programs and materials to meet student needs.
  • Administered individual and group assessments according to testing guidelines
  • Maintained compliance with test center policies, practices and procedures.
  • Proctored Type and Type tests for up to Number students time.
  • Helped accommodate students with disabilities or special needs for alterations to test administration.
  • Secured testing materials and maintained confidentiality of all details.
  • Validated appropriate identification to allow admission to testing area.
  • Led and effectively managed class of over Number students.
  • Supervised Number final exams for approximately Number students at conclusion of each semester.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Directed, coordinated and evaluated activities of personnel and support staff engaged in administering academic departments or alumni organizations.
  • Leveraged computers to administer tests, record scores and create appointments.

Administrative Receptionist

WEST COAST UNIVERSITY
North Hollywood, CA
01.2015 - 10.2017
  • Office, clerical and administrative support services student and staff scheduling Oversee and distribution of student lab coat orders Planning and preparation of meetings and conference room scheduling Answering and/or directing incoming calls Staff supply order processing Heavy interpersonal skill involving students and Deans Collection and distribution of student/staff documents Production and distribution of student reference letters Assists with ADP scanning for new hires Assists with preparation for accreditation purposes (WASC) Member of Actively Promote WCU Committee, Coordinator for Summer Social campus activity
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered central telephone system and directed calls accordingly.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized, maintained and updated information in computer databases.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Compiled information from files and research to satisfy information requests.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Scheduled office meetings and client appointments for staff teams.

Chief Proctor

COORPORATE PERSONNEL SERVICES, County
01.2004 - Current
  • Instruct large groups of individuals Conduct on site examinations for prospective notary candidates Organize, distribute and collect exam materials Handle large amounts of currency

Accounts Receivable Clerk

RALLY AUTO GROUP
01.2007 - 01.2009
  • Heavy phones Account reconciliation Post vendor payments/Collections Document migration/New vehicle data entry Extensive correspondence with insurance companies and banking institutions regarding verification of coverage and vehicle trade information ~`Continued

Receptionist

RALLY AUTO GROUP
01.2006 - 01.2007
  • Customer Care Handle all incoming calls Daily mail processing Prepare shipment of auto deals for finance processing Supply order/ Document scanning

Education

College of the
2000

Skills

  • Able to prioritize multiple projects while maximizing business and accomplishing tasks
  • Able to function efficiently in a fast-paced environment
  • Able to work well independently as well as with a team
  • Strong oral and written communication skills
  • COMPUTER SKILLS
  • Microsoft Office Suite, Outlook, Campus Vue, PC, Excel, DSDA, ADP, DocuExplorer
  • Log Updating
  • Behavior Monitoring
  • Documentation Skills
  • Material Distribution
  • Test Administration
  • Technical Troubleshooting
  • Instruction Differentiation
  • Administration Collaboration
  • Student Monitoring
  • Positive Learning Environment
  • Intervention Support
  • Assessment Strategies and Guidance
  • Enrichment Activities
  • Customer Service
  • Activity Planning
  • Motivational Techniques
  • Administration and Management
  • Reporting Requirements
  • Independent Decision-Making
  • Individual Instruction
  • Materials Preparation
  • Clerical Support
  • Interdisciplinary Team Collaboration
  • Relationship Building
  • Classroom Management
  • Documentation
  • Educational Support

Timeline

Proctor

WEST COAST UNIVERSITY
01.2015 - 10.2017

Administrative Receptionist

WEST COAST UNIVERSITY
01.2015 - 10.2017

Accounts Receivable Clerk

RALLY AUTO GROUP
01.2007 - 01.2009

Receptionist

RALLY AUTO GROUP
01.2006 - 01.2007

Chief Proctor

COORPORATE PERSONNEL SERVICES, County
01.2004 - Current

College of the

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