Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heaven Burkhalter

Melbourne

Summary

Energetic and reliable with positive attitude, ready to contribute to fast-paced environment. Understands importance of teamwork and safety, possessing strong organizational and time-management skills. Committed to achieving high productivity and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Seasonal Worker

Target
11.2024 - 01.2025
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Carside Specialist

Carrabbas
07.2024 - 09.2024
  • Continuously improved performance through ongoing training sessions, workshops, and self-directed learning initiatives related to the industry standards and best practices.
  • Increased repeat business by building rapport with customers through attentive and personalized service.
  • Contributed to a positive workplace culture by maintaining a professional and supportive demeanor with colleagues, fostering teamwork and collaboration.
  • Maximized customer convenience by offering curbside pickup options for online orders.

Customer Service Cashier

Del Taco
05.2024 - 07.2024
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Customer Service Cashier

Little Ceasers
12.2023 - 03.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Sterile Processing Technician

Holmes Regional Medical Center
07.2022 - 10.2023
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.

Education

High School Diploma -

Heritage High School
Palm Bay, FL
05-2022

Skills

  • Quick learner
  • Strong work ethic
  • Collaboration
  • Task prioritization
  • Attention to detail

Timeline

Seasonal Worker

Target
11.2024 - 01.2025

Carside Specialist

Carrabbas
07.2024 - 09.2024

Customer Service Cashier

Del Taco
05.2024 - 07.2024

Customer Service Cashier

Little Ceasers
12.2023 - 03.2024

Sterile Processing Technician

Holmes Regional Medical Center
07.2022 - 10.2023

High School Diploma -

Heritage High School
Heaven Burkhalter