Summary
Overview
Work History
Education
Skills
Timeline
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Heaven Carter

Marietta,GA

Summary

Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.

Overview

5
5
years of professional experience

Work History

Package Handler

DHL
Atlanta, GA
10.2024 - 01.2025
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Stacked boxes onto pallets in an efficient manner.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Worked flexible hours, including weekends and holidays, to meet business needs.

Encoding Specialist

DHL
Atlanta, GA
10.2024 - 01.2025
  • Resolved technical issues related to encoding processes such as buffering or playback problems.
  • Implemented feedback from clients to refine and improve video edits.
  • Coordinated film screenings for directors and production staff members.
  • Applied color correction techniques to ensure visual consistency across all projects.
  • Created seamless and fluid cuts between scenes to increase film quality.

Head Chef

Terrabella Senior living
Roswell, GA
06.2024 - 09.2024
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Set up and performed initial prep work for soups, sauces and salads.

Room Attendant

Comfort Inn & Suites
Baton Rouge, LA
03.2023 - 03.2024
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Managed linen cart by keeping neat and organized.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Completed day-to-day duties accurately and efficiently
  • Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.

Cashier Team Lead

Walgreens
Houston, TX
03.2020 - 07.2022
  • Welcomed customers, offering assistance to help find store items.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Scanned items and checked pricing on cash register for accuracy.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Processed payments promptly for customers to exceed productivity standards.
  • Processed refunds and exchanges according to company policy.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Trained new cashiers on proper use of registers and store policies.

Education

Bachelor of Science - Business

Southern University And A&M College
Baton Rouge, LA
05-2026

High School Diploma -

Worthing High School
Houston, TX
05-2022

Skills

  • Pallet building
  • Truck loading
  • Heavy lifting
  • Package pickup and delivery
  • Trash Collection
  • Facility Inspection
  • Supply Chain Coordination
  • Cleaning and Sanitation
  • Customer Service Expertise
  • Teamwork orientation
  • Housekeeping
  • Maintenance
  • Laundry expertise
  • Cashier training
  • Team Leadership
  • Flexible schedule
  • POS system proficiency
  • Hospitality and guest service
  • Keyboard Skills
  • Food Safety Expertise
  • Menu Layout Design
  • Food preparation techniques
  • Culinary techniques
  • Food safety
  • Washing windows
  • Sorting and washing laundry
  • Dusting furniture
  • Vacuuming and sweeping
  • Understanding of Service Standards

Timeline

Package Handler

DHL
10.2024 - 01.2025

Encoding Specialist

DHL
10.2024 - 01.2025

Head Chef

Terrabella Senior living
06.2024 - 09.2024

Room Attendant

Comfort Inn & Suites
03.2023 - 03.2024

Cashier Team Lead

Walgreens
03.2020 - 07.2022

Bachelor of Science - Business

Southern University And A&M College

High School Diploma -

Worthing High School

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