Heaven Cruz
Hazlet
Summary
Law enforcement professional committed to upholding high standards and achieving results. Experience in maintaining public safety, enforcing laws, and conducting thorough investigations. Known for strong focus on team collaboration and adaptability to changing needs. Reliable with excellent problem-solving and communication skills.
Adaptable and service-oriented professional with keen sense of responsibility and integrity. Possesses foundational skills in conflict resolution and critical thinking, offering strong observational and analytical abilities. Committed to ensuring community safety through effective communication and proactive problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Dogwatch Security
07.2025 - Current
- Monitored premises to ensure safety and security of clients and property
- Conducted regular patrols to identify and address potential security risks
- Responded promptly to alarms and incidents, providing effective crisis management
- Assisted in training new staff on security protocols and emergency procedures
- Prepared detailed incident reports for management review and analysis
- Utilized surveillance systems to monitor activities and enhance situational awareness
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Special Law Enforcement Officer
Keyport Police Department
10.2024 - Current
- Enforced laws and regulations to maintain public safety and order.
- Responded to emergency calls, providing timely assistance to citizens.
- Completed detailed incident reports for accurate record-keeping.
- Collaborated with community members to build trust and address concerns.
- Participated in ongoing training programs to enhance law enforcement skills.
- Utilized department-specific software for reporting and case management.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
- Answered emergency calls for help from citizens and business owners.
- Completed paperwork and processing duties for incoming inmates and arrestees.
- Boosted public trust with law enforcement through active engagement in community events and programs.
- Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
- parking enforcement
Education
High School Diploma -
Brookdale Community College
Lincroft, NJSkills
- Emergency response
- Problem-solving
- Fluent In Spanish
- Crisis management
- High level of integrity
- Work ethic
- Reliability
- Punctuality
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Entrance control
- Reporting skills
- De-escalation techniques
Certification
- CPR Certified
- SORA License
- Special Law Enforcement Officer 1 Certifiication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Dogwatch Security
07.2025 - Current
Special Law Enforcement Officer
Keyport Police Department
10.2024 - Current
High School Diploma -
Brookdale Community College