Heaven Dillman
Sunbury,PA
Summary
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Packaging professional with commitment to precision and reliability. Skilled in efficient material handling and maintaining productivity in fast-paced settings. Known for collaborative spirit and flexibility in dynamic work environments.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
6
6
years of professional experience
Work History
Packer Associate
Bright Farms
08.2024 - 03.2025
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Waitress
OIP
08.2023 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
Cook
Aramark
10.2020 - 01.2022
- Served as a vital resource supporting the operations and objectives of Susquehanna University.
- Adhered to safety protocols during food handling.
- Maintained superior meal quality standards for every student.
- Executed meal preparation tasks successfully.
- Thrived in dynamic, high-pressure work settings.
- Executed sanitation duties after each shift.
Cashier
Top Star
05.2019 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Homeschool
Middleburg, PA05.2017
Skills
- Order picking accuracy
- Workplace cleanliness
- Shipping and receiving
- Active listening
- Reliable and punctual
- Multitasking Abilities
- Teamwork and collaboration
- Electric pallet jack
- Inventory tracking
- Reading comprehension
- Flexible and adaptable
- Work well under pressure
- Critical thinking
- Problem-solving
- Assembly line experience
- Great customer service
Timeline
Packer Associate
Bright Farms
08.2024 - 03.2025
Waitress
OIP
08.2023 - 07.2024
Cook
Aramark
10.2020 - 01.2022
Cashier
Top Star
05.2019 - 11.2021
High School Diploma -
Homeschool
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