Heaven Dukes
Chicago,IL
Summary
Seeking a full-time position that offers professional challenges utilizing interpersonal abilities with a company that encourages advancement. Safety-conscious security team member with excellent communicating and problem-solving skills with an eye for detail. Capable of handling and resolving conflicts professionally.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2023 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conduct regular patrols of key areas to spot and control security concerns.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Patrol and monitor premises in company vehicle and by foot.
- Check and verify photo identification prior to granting facility access.
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors.
Retail Customer Service Associate
Forman Mills Department Store
03.2019 - 10.2023
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
CVS High School
2100 E 87th St Chicago, IL 6062106.2022
Timeline
Security Officer
Allied Universal Security Services
11.2023 - Current
Retail Customer Service Associate
Forman Mills Department Store
03.2019 - 10.2023
High School Diploma -
CVS High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation