HEAVEN FAUST
Hallandale,FL
Summary
Sports Administration graduate with a minor in Sports Medicine, experienced in game-day marketing, fan engagement, and event operations within Division I athletics. Managed daily clinic operations in a high-volume healthcare setting, coordinating patient scheduling and administrative workflows while enhancing customer service and communication. Delivered impactful promotional outcomes through strategic marketing initiatives and demonstrated capacity to prioritize effectively in fast-paced environments.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Clinic Assistant
UHealth Physical & Occupational Therapy (SoLe Mia)
02.2026 - Current
- Managed daily clinic operations, supporting physical therapists and multidisciplinary staff in fast-paced outpatient setting to ensure efficient patient care.
- Coordinate patient scheduling, post-operative follow-up, and administrative workflows.
- Apply therapeutic modalities, including Game Ready compression and cold therapy systems.
- Educated patients on safe use of durable medical equipment, including crutches and walkers, which enhanced their recovery and mobility.
- Delivered exceptional customer service while balancing multiple priorities with accuracy and professionalism, fostering a positive patient experience.
Sports Marketing Intern
University of Miami Athletics
09.2025 - 05.2026
- Executed Division I game-day marketing initiatives that increased fan engagement and enjoyment.
- Supported promotional campaigns, sponsor activations, themed events, and in-game entertainment.
- Prepared promotional materials, giveaways, and T-shirt tosses, contributing to successful event execution.
- Prepared promotional materials, giveaways, and T-shirt tosses while assisting with event execution.
- Collaborated with marketing and operations staff to create memorable fan experiences.
Athletic Training Assistant
University of Miami Football
03.2023 - 09.2025
- Supported athletic trainers in daily practice and game-day operations to enhance athlete performance.
- Prepared equipment and maintained hydration stations for practices and competitions, ensuring athlete readiness.
- Contributed to injury prevention initiatives, promoting athlete safety and wellness.
Orthopedics Office
UHealth
03.2024 - 08.2025
- Delivered patient-centered care, ensuring adherence to treatment protocols and addressing individual needs.
- Assist patients in tracking pain levels across visits and monitoring treatment plans for patients on Patient IQ.
- Performed routine responsibilities to maintain operational efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Sports Administration, Sports Medicine
University of Miami
South Miami, FL 08.2022 - 05.2026
Skills
- Patient management
- Clinical administration
- Rehabilitation Support
- Microsoft Excel
- Customer Service
- Client Relations
- Organization
- Time Management
- Team Collaboration
- Communication
- Problem Solving
- Healthcare Marketing
Timeline
Clinic Assistant
UHealth Physical & Occupational Therapy (SoLe Mia)
02.2026 - Current
Sports Marketing Intern
University of Miami Athletics
09.2025 - 05.2026
Orthopedics Office
UHealth
03.2024 - 08.2025
Athletic Training Assistant
University of Miami Football
03.2023 - 09.2025
Bachelor of Science - Sports Administration, Sports Medicine
University of Miami
08.2022 - 05.2026