Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Heaven Garcia

Heaven Garcia

Georgetown ,TX

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my meat slicing expertise and exceptional customer service skills at Costco to exceed daily sales targets. My collaborative approach and dedication to cleanliness and sanitation significantly improved workflow efficiency and safety standards, contributing to a positive shopping environment and team dynamics.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Costco
08.2022 - 02.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
  • Engaged with customers to receive feedback on deli offerings, using insights to make targeted improvements.

Service Merchandiser

Lowe’s
08.2023 - 11.2023
  • Improved overall store aesthetics through consistent adherence to visual merchandising guidelines, driving higher foot traffic and sales.
  • Maintained clean and organized store environments, creating welcoming spaces for shoppers.
  • Participated in trade shows and industry events to stay abreast of emerging trends and establish valuable connections within the field.
  • Regularly updated planograms to keep product displays fresh, appealing, and in line with seasonal trends.
  • Worked collaboratively with cross-functional teams to execute promotional campaigns that generated buzz around new products offerings.
  • Enhanced product visibility through strategic placement and attractive displays, boosting sales.
  • Increased customer satisfaction by promptly addressing and resolving service-related concerns.
  • Supported loss prevention efforts by diligently monitoring inventory levels and reporting discrepancies as needed.

Deli Clerk

Sprouts
05.2024 - 01.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.

Education

High School Diploma -

Stoney Point High School
Round Rock, TX
05.2022

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Meat slicing expertise
  • Order taking accuracy
  • Flexible schedule
  • Heavy lifting
  • Work area maintenance
  • Equipment use
  • Merchandising displays
  • Platter and tray preparation
  • Pricing and shelf labeling
  • Proper food handling
  • Inventory rotation
  • Cross-selling products and services
  • Product rotation
  • Performance improvement
  • Cooking
  • Weights and measurements
  • Equipment monitoring
  • Loading and unloading
  • Machine safety
  • Food services

Timeline

Deli Clerk

Sprouts
05.2024 - 01.2025

Service Merchandiser

Lowe’s
08.2023 - 11.2023

Deli Clerk

Costco
08.2022 - 02.2023

High School Diploma -

Stoney Point High School

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Heaven Garcia