Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Heaven Hernandez

Miami ,FL

Summary

Skilled in early childhood education and digital marketing, I excelled at Chick-fil-A by driving revenue through innovative content creation and social media management. Leveraging strong relationship-building and time management skills, I fostered nurturing environments as a Private Nanny, enhancing child development and family satisfaction.

Utilizes strong organizational skills and adaptability to manage daily routines and respond to changing needs. Knowledge of effective communication and problem-solving to foster positive and engaging atmosphere.

Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Private Nanny

Mandy Lindsey
06.2021 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required..
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
  • Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
  • Helped children complete homework assignments and school projects.
  • Encouraged children to be understanding and patient with others.

Digital Marketing

Chick-fil-A
05.2021 - Current

Managed social media page, dealt with customer complaints and phone calls, created content for promotions in store, visited business/schools in person and sent emails and texts for further information, also worked in store as employee and dealt with customer satisfaction and fast pasted work

  • Led end-to-end development and execution of growth-oriented digital marketing plans and activities to drive global revenue.
  • Boosted online presence by closely collaborating with digital marketing teams in creating engaging content for social media platforms.
  • Created engaging multimedia content to support both digital marketing efforts and internal presentations.

Education

NA - Social Media Marketing

Classical Conversations
Miami, FL
04.2023

Skills

  • Relationship building
  • Time management
  • Social and communication skills
  • Team management
  • Infant care experience
  • Schedule management
  • Toddler care experience
  • Activity planning
  • Early childhood education
  • Household management

Additional Information

Owned my own business at 12-14 and managed customers and supply and demand. Worked with my father in his construction business. I have a love for interior design and construction as well. Spoke with clients and dealt with projects with my father as he is an independent contractor.

Timeline

Private Nanny

Mandy Lindsey
06.2021 - Current

Digital Marketing

Chick-fil-A
05.2021 - Current

NA - Social Media Marketing

Classical Conversations
Heaven Hernandez