Heaven Herrera
Katy,TX
Summary
Detail-oriented and reliable administrative professional with over 4 years of experience in invoicing, purchase orders, and customer account management. Skilled in processing high-volume, time-sensitive invoices with accuracy and speed. Adept at coordinating between field teams and office systems, maintaining records, and ensuring seamless communication. Proven ability to support operations, streamline paperwork, and deliver exceptional service in fast-paced environments.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner / Invoicing Manager
The Jalisco Cactus Boutique
01.2020 - Current
- - Created, processed, and sent hundreds of invoices directly to customers with strict deadlines.
- - Coordinated orders from initial request to delivery, ensuring invoices matched parts/equipment ordered.
- - Managed purchase orders, confirmations, and follow-ups, reducing delayed payments and errors.
- - Handled transactional records in a fast-paced environment, maintaining 100% accuracy in billing.
- - Built long-term customer relationships through clear communication and reliable service.
Administrative Support (Independent Contractor)
Freelance / Project-Based
01.2019 - 01.2020
- - Supported small businesses with invoice creation, payment reminders, and recordkeeping.
- - Prepared spreadsheets, tracked parts/equipment expenses, and reconciled accounts.
- - Provided fast turnaround on urgent billing requests while maintaining professionalism.
Education
High School Diploma -
El Campo High School
El Campo, TX01.2019
Associate of Applied Science - Nursing Administration
The College of Health Care Professions
TX12-2026
Skills
- Invoice Processing & Management
- Purchase Orders & Billing Accuracy
- Data Entry & Transactional Systems
- Customer & Vendor Communication
- Account Tracking & Follow-Ups
- Document Control & Filing
- Time-Sensitive Workflow Management
- Problem Solving & Attention to Detail
- Verbal and written communication
- Relationship building
- Small business operations
- Customer relations
- Business management
- Business planning
- Strategic planning
- Marketing
- Sales management
Certification
- [BLS Certification]
- [OSHA Certification]
Languages
Semi Spanish
Professional Working
Timeline
Owner / Invoicing Manager
The Jalisco Cactus Boutique
01.2020 - Current
Administrative Support (Independent Contractor)
Freelance / Project-Based
01.2019 - 01.2020
High School Diploma -
El Campo High School
Associate of Applied Science - Nursing Administration
The College of Health Care Professions
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