Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Heaven Parker

Bronx,NY

Summary

Experienced professional with a strong background in customer service and cash handling, with 4 years of industry experience. Proficient in money management, cash handling, stocking, and sales. Demonstrated expertise in both opening and closing procedures. Dedicated to consistently delivering exceptional service and ensuring smooth operations.

Overview

4
4
years of professional experience

Work History

Cashier

Taco Bell
06.2024 - 07.2024


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Cashier

Home Depot
04.2021 - 01.2024
  • Processed cash transactions with efficiency and accuracy.
  • Wrapped up tasks in an efficient manner.
  • Managed team performance to achieve department goals.
  • Resolved customer issues efficiently, ensuring satisfaction and retention.
  • Managed and coordinated call responses.

Sales Associate

5 Below
05.2023 - 11.2023
  • Maintained stock levels efficiently.
  • Managed sales floor operations.
  • Provided efficient service to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sale Associate

Burlington
01.2021 - 05.2021
  • Organized and replenished store inventory.
  • Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
  • Suggested additional purchases to customers and directed to store locations.

Sale Associate

Marshalls
03.2020 - 12.2020


  • Provided support to enhance customer experience.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Fannie Lou Hamer High School
The Bronx, NY
06.2021

Skills

  • Customer service
  • Cash handling and management
  • Reliability and punctuality
  • Team collaboration
  • Time management skills
  • Professionalism and courtesy
  • Product restocking
  • Product knowledge
  • Issue resolution
  • Refunds and exchanges
  • Cash management
  • POS systems
  • Retail merchandising

Timeline

Cashier

Taco Bell
06.2024 - 07.2024

Sales Associate

5 Below
05.2023 - 11.2023

Cashier

Home Depot
04.2021 - 01.2024

Sale Associate

Burlington
01.2021 - 05.2021

Sale Associate

Marshalls
03.2020 - 12.2020

High School Diploma -

Fannie Lou Hamer High School

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Heaven Parker