Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Heaven' Requena-Camacho

Fort Wayne,IN

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Warehouse Worker

Amazon
07.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as Number pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed cycle counts and monthly inventory.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Administrative Assistant

Steppin Up Physical Therapy
08.2020 - 07.2023
  • Proficient in, Excel, Word, Powerpoint
  • Initiative
  • Problem-solver
  • Steppin' Up Physical Therapy, 4025 Sage Bluff, Planning and organizing
  • Great Time manager
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings
  • Write emails,, letters, faxes, and PA forms
  • Assist in the preparation of new patient paperwork
  • Develop and maintain a filing system
  • Update and maintain office policies
  • Order office supplies
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed strategies to streamline and improve office procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Administrative Assistant/Agent

Allstate, Morales
07.2017 - 02.2018
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute emails, correspondence memos, letters, faxes, and forms
  • Assist in the preparation of Insurance policies
  • Develop and maintain a filing system
  • Update and maintain insurance claims
  • Order office supplies Maintain contact lists
  • Help the agency with marketing
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Education

Core 40 Diploma -

South Side High School
Fort Wayne, IN
06.2018

Skills

  • Teamplayer
  • Fast learner
  • Good Communicator
  • Attention to Detail
  • Microsoft Outlook
  • Inventory Management
  • Basic Mathematics
  • Health and Safety Regulations
  • Microsoft Excel
  • Clear Communication
  • Self-Motivated and Disciplined
  • Complex Problem-Solving
  • Purchase Order Review
  • Cleaning and Organizing
  • Punctual and Dependable
  • Problem-Solving
  • Record Preparation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Worker

Amazon
07.2023 - Current

Administrative Assistant

Steppin Up Physical Therapy
08.2020 - 07.2023

Administrative Assistant/Agent

Allstate, Morales
07.2017 - 02.2018

Core 40 Diploma -

South Side High School

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Heaven' Requena-Camacho