Detail-oriented customer experience professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 10 years of guest service experience in the hospitality industry.
Sepulveda Consulting Services
February 2022 - Present
Supporting leadership transitions within VIP Country Club, I continue to be of support to the current executive team to ensure continuity of service, employee engagement, and membership enhancements.
NYPD 19th Precinct Auxiliary Services
February 2016 - October 2018
Serving as a community safety advocate, I volunteered patrolling services for the 19th Precinct, observing and reporting on conditions that required response by official officers including crime prevention and traffic control.