Summary
Overview
Work History
Education
Skills
Timeline
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Heaven Starks-Brown

Summary

Developed strong organizational and multitasking abilities in fast-paced environment, ensuring cleanliness and orderliness. Applied effective time management and problem-solving skills to maintain high standards. Seeking to transition into new field, leveraging these adaptable skills to contribute effectively.

Overview

2
2
years of professional experience

Work History

Cleaning Assistant

STRM Cleaning
04.2021 - 08.2021
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.

Retail Sales Associate

Zara
01.2020 - 09.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Managed efficient cash register operations.

Sales Associate

Walmart
07.2019 - 09.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Bachelor of Arts - Business

Morris College
Sumter, SC
05-2027

Certificate of Technical Studies - Cosmetology

Paul Mitchell The School
Austin, TX
11-2022

High School Diploma -

McNeil High School
Austin, TX
05-2020

No Degree -

Hutto High School
Hutto, TX
04-2018

Skills

  • Chemical handling
  • Laundry services
  • Sanitization techniques
  • Eco-friendly practices
  • Team collaboration

Timeline

Cleaning Assistant

STRM Cleaning
04.2021 - 08.2021

Retail Sales Associate

Zara
01.2020 - 09.2020

Sales Associate

Walmart
07.2019 - 09.2020

Bachelor of Arts - Business

Morris College

Certificate of Technical Studies - Cosmetology

Paul Mitchell The School

High School Diploma -

McNeil High School

No Degree -

Hutto High School

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Heaven Starks-Brown