Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heaven Temesgen

Silver Spring,MD

Summary

Motivated student completing a Information systems and technology degree. I am a complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. I am also super organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Software Developer Engineer Intern

Amazon
06.2023 - 08.2023
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Updated old code bases to modern development standards, improving functionality.
  • Integrated third-party tools and components into applications.
  • Analyzed proposed technical solutions based on customer requirements.

Adventist Healthcare Intern

Adventist Hospital
02.2023 - 05.2023
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Cashier

MLK POOL
09.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Target
02.2021 - 09.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Data Analyst Intern

FINRA
06.2022 - 08.2022
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Monitored and controlled data upload, checking for successful data import and quality.
  • Performed routine tasks under direct supervision and within established procedures and guidelines.
  • Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.

Education

Bachelor of Science - Computer And Information Systems Security

University of Maryland - Baltimore County
Baltimore, MD
05.2025

Skills

  • Excel Formulas
  • Office Organization
  • Microsoft
  • JAVA

Languages

English
Native or Bilingual
Armenian
Native or Bilingual
Spanish
Professional Working

Timeline

Software Developer Engineer Intern

Amazon
06.2023 - 08.2023

Adventist Healthcare Intern

Adventist Hospital
02.2023 - 05.2023

Cashier

MLK POOL
09.2022 - 01.2023

Data Analyst Intern

FINRA
06.2022 - 08.2022

Customer Service Representative

Target
02.2021 - 09.2022

Bachelor of Science - Computer And Information Systems Security

University of Maryland - Baltimore County

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Heaven Temesgen