Heaven Tyus
North Augusta,SC
Summary
Highly skilled and experienced professional seeking a position to utilize skills, education, and expertise for the stability, creativity, and growth of an organization. Proven track record of using teamwork, effective communication, and applied reasoning to successfully accomplish challenging tasks and meet deadlines in dynamic environments. Confident in ability to drive company success. Knowledgeable and quick learner consistently adding value to any team. Strong history of leading successful projects showcases ability to effectively utilize leadership, communication, and teamwork. Solid academic achievements and unwavering commitment to integrity equip me to make a positive impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student
Augusta dental assisting school
2024.07 - Current
- Gave presentations on current topics relevant to the curriculum.
- Provided guidance and support to fellow students on academic issues.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Laid out dental instruments and equipment before procedures.
Shift Leader
Dunkin' Donuts
2023.11 - Current
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Analyzed sales data to identify trends and areas for improvement.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored employee performance and provided feedback for improvement.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Checked orders for quality and completeness.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Shop Assistant
Blessed By Gabby
2020.05 - Current
- Prepare the stylist’s stations
- Sweep floors in between services
- Separate hair for appointment
- Maintain a supply of clean towels and capes
- Stock towels, retail inventory and back bar products
- Wipe down surfaces in between clients
- Maintains service quality by following standards of the salon
- Clean and sterilize scissors, combs, clippers, and other instruments.
Sales Associate
Ross
2022.05 - 2023.01
- Display professionalism, friendliness, respect, and true courtesy to customers always
- Responded to customer service calls and issues promptly in a helpful and courteous manner, having in mind to treat customer service as top priority always
- Ensured counts, markdowns, and inventories are taken accurately as scheduled
- Ensured ticketing, presentation, and merchandise sizing are done to Ross standards by cross-performing in all assigned areas, including processing new receipts and bringing them to the sales floor in line with productivity standards and in accordance with company best practices, following the Salesfloor Presentation Guide in merchandising all items, and ensuring brand name/merchandise familiarity throughout all departments to aid customers
- Maintained an organized, clean, and neat store by carrying out light cleaning and daily recovery
- Provided assistance to customers in all ways possible and as may be necessary, including assisting customers with merchandise, providing correct answers to customers’ questions in a knowledgeable and polite manner
- Greet all customers throughout the store with “hello” and a warm smile, and with every sale registered say “thank you”
- Process all registered transactions meeting productivity standards and in accordance with Ross best practices.
Education
High School Diploma -
North Augusta High School
North Augusta, SC05.2024
Skills
- Customer Service
- Time Management
- Flexible Schedule
- Active Learning
- Performance Improvement
- Active Listening
- Team Development
- Fast Learner
- Positive Attitude
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- X-ray certified
Timeline
Student
Augusta dental assisting school
2024.07 - Current
Shift Leader
Dunkin' Donuts
2023.11 - Current
Sales Associate
Ross
2022.05 - 2023.01
Shop Assistant
Blessed By Gabby
2020.05 - Current
High School Diploma -
North Augusta High School
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- X-ray certified
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