Heaven Walker
Euclid
Summary
Experienced in managing warehouse operations with a focus on inventory management and order fulfillment. Demonstrated ability to operate material handling equipment effectively, ensuring timely deliveries and optimal workflow. Collaborated with team members to enhance productivity through streamlined processes, resulting in reduced order fulfillment times. Supervised and trained staff to maintain operational standards, contributing to improved performance during shifts.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Warehouse Associate
Amazon
Euclid
10.2025 - 02.2026
- Operated material handling equipment to efficiently move products, ensuring timely deliveries and optimal warehouse flow.
- Maintained accurate inventory records by conducting regular cycle counts, reducing discrepancies and improving stock accuracy.
- Collaborated with team members to streamline order picking processes, enhancing overall productivity and reducing order fulfillment times.
- Managed the organization and labeling of products in the warehouse to enhance inventory accuracy and retrieval speed.
- Collaborated with team members to streamline shipping processes, reducing delays and improving overall delivery timelines.
Shift Lead
Wendys Fast Food
Euclid
01.2025 - 02.2026
- Supervised and trained team members, ensuring optimal performance and adherence to operational standards during shifts.
- Managed inventory levels and restocked supplies, supporting efficient workflow and minimizing downtime during peak hours.
- Conducted quality checks on food preparation and presentation, maintaining compliance with health and safety regulations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed store operations during absence of Store Manager or Assistant Manager.
EMT-Basic
Ohio Ambulance
Euclid
09.2024 - 12.2024
- Provided immediate patient care and support in emergency situations, ensuring timely and effective medical intervention.
- Assisted in transporting patients safely to medical facilities, maintaining comfort and stability during transit.
- Monitored vital signs and reported significant changes to medical personnel to ensure proper care continuity.
- Developed strong communication skills while interacting with patients, families, and medical professionals in high-stress environments.
Shift Lead
Five Guys
Willoughby
12.2023 - 08.2024
- Supervised and trained team members, ensuring optimal performance and adherence to operational standards during shifts.
- Managed inventory levels and restocked supplies, supporting efficient workflow and minimizing downtime during peak hours.
- Conducted quality checks on food preparation and presentation, maintaining compliance with health and safety regulations.
- Monitored daily sales and operational metrics, identifying areas for improvement and supporting strategic decision-making processes.
- Assisted in the training of new employees.
- Provided guidance and support to other team members as needed.
Guest Advocate
Dave’s Market
Euclid
11.2022 - 10.2023
- Engaged with customers to provide exceptional service, ensuring a welcoming shopping experience and enhancing customer satisfaction.
- Managed product displays and restocked merchandise efficiently, maintaining inventory levels and promoting sales.
- Assisted in the training of new staff members, fostering a collaborative environment and improving team performance.
- Processed customer transactions accurately and promptly, contributing to streamlined checkout operations and reducing wait times.
- Collaborated with team members to implement promotional strategies, effectively increasing foot traffic and store visibility.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
Education
Euclid High School
Euclid, OhioSkills
- Inventory management
- Material handling
- Order fulfillment
- Quality assurance
- Emergency Medical Response
- Trauma Care
- Hospital & Ambulance Experience
- Customer Service
- Team Leadership
- Open-Minded & Adaptable
- Communication skills
- Problem-solving
- Metrics & productivity
Certification
- Stop The Bleed Certification
- Rescue Task Force Certification
- CPR certification
- BLS Card
- Trauma Triage
- Vital Signs
Timeline
Warehouse Associate
Amazon
10.2025 - 02.2026
Shift Lead
Wendys Fast Food
01.2025 - 02.2026
EMT-Basic
Ohio Ambulance
09.2024 - 12.2024
Shift Lead
Five Guys
12.2023 - 08.2024
Guest Advocate
Dave’s Market
11.2022 - 10.2023
Euclid High School