Heavenleigh Roberts
Summary
- Professional behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
Hopebridge
10.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
In Home Caregiver
Private party/home owner
08.2020 - 07.2024
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
Fulfillment Associate
Lowe's Home Improvement
05.2023 - 07.2023
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Cashier/Customer Service
Walmart
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High school diploma -
Skills
- Sales
- Dementia care
- ADLs
- Vital signs
- Pet care
- Alzheimer's care
- First aid
- Caregiving
- Communication Skills
- Cashiering
- Memory care
- Pet sitting
- Math
- Assisted living
- Laundry
- POS
- Animal care
- Cash Handling
- Babysitting
- Cleaning Experience
- Developmental disabilities experience
- Retail Sales
- Senior care
- Customer Service
- Patient Care
- Social skills development
- Applied behavior analysis
- Collaboration with professionals
- Behavior modification techniques
- Behavior intervention plans
Certification
- Driver's License
- HEALTHCARE CORE
- First Aid Certification
- School Age Children Specialist
- Safety Care Specialist
- CPR Certification
Timeline
Registered Behavior Technician (RBT)
Hopebridge
10.2024 - Current
Fulfillment Associate
Lowe's Home Improvement
05.2023 - 07.2023
In Home Caregiver
Private party/home owner
08.2020 - 07.2024
Cashier/Customer Service
Walmart
01.2020 - 01.2021
High school diploma -
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