Heaven Horton

Supervise 40+ staff, providing onboarding, training, and coaching.

Liaise between agency leadership and public service teams to improve operations.

Resolve escalated customer issues with professionalism.

Assist supervisors with upholding daily operations to ensure a smooth flow day to day.

Serve as a reference for all SA-III with a problem solving mindset.

Curate and manage social media content, increasing digital audience engagement.

Input on digital advertising campaign and rollout schedule.

Produce multimedia promotional materials using Adobe CC

Coordinate timelines for digital campaigns and respond to inquiries from the community.

Support touring children's theater program, managing scheduling and venue bookings.

Stage managed productions during a 12-week tour, overseeing set-up / breakdown of portable stages and sound equipment.

Assisted with communication between camps, schools, and program directors.

Design and lead improv theater workshops for grade school students.

Partner with schools and community organizations to deliver free

arts enrichment.

Cultivate inclusive, safe spaces for underserved youth to build creativity and confidence.