Heavenly Tuputala

- Customer Service: Greet and welcome guests, providing
friendly and helpful assistance to address inquiries and
enhance their overall experience.
- Crowd Management: Assist with crowd control and ow
management to ensure a safe and enjoyable environment
for everyone.
- Ticketing and Entry: Assist with ticket scanning, entry
procedures, and wristband distribution to facilitate
smooth entry and access to event areas.
- Problem Resolution: Address guest concerns or
complaints promptly, escalating complex matters to
appropriate personnel as needed.
- Team Collaboration: Work collaboratively with fellow staff
members and event organizers to execute assigned tasks
efficiently.
- Safety Compliance: Adhere to all safety protocols and
guidelines to ensure everyone's safety.

• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

In charge of front desk and ticketing the guests when they came in to participate in open gym

- In charge of setting up volleyball nets and cleaning oors before practices - Cleaned bathrooms and took out trash
- Reffed the volleyball games and basketball games
- Cashier for the front desk on the days of open gym tournaments

- Greet and assist customers with a smile; answer phones, take messages, and resolved queries over the telephone.
- Operate cash register and receive payment from
customers in cash or credit card, accurately count and provide change to customers as required, and follow all customer service and cash handling policies and
procedures.
- Maintain a solid knowledge of products and services available in store.
- Clean and stock work area.
- Assist in locating, reconciling, and verifying the accuracy
of transactions and operate equipment with peripheral electronic data processing.
- Perform all other responsibilities as directed by the
business or as assigned by management.