Summary
Overview
Work History
Education
Skills
Timeline
Generic

MATTIE WILLS

Houston

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to ensure safe vehicle transport and compliance standards as a Vehicle Transporter at Bens Auto Detail. Adept at compassionate care and medication management, enhancing client well-being in home health care settings.

Overview

11
11
years of professional experience

Work History

Vehicle Transporter

Bens Auto Detail
11.2021 - 03.2025
  • Operated and navigated various vehicle types, ensuring safe transport to designated locations.
  • Conducted routine inspections to maintain vehicle safety and compliance standards.
  • Coordinated with team members to streamline transport schedules and optimize workflow efficiency.
  • Assisted in training new staff on operational procedures and safety protocols.

Server

Waffle House
02.2016 - 12.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to deliver accurate and timely meal orders.
  • Managed cash register operations, processing payments efficiently and accurately.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
  • Maintained cleanliness and organization of dining area, adhering to health regulations.

Home Health Caregiver

AIWC Services
02.2014 - 12.2015
  • Provided personalized care to clients, enhancing daily living activities and ensuring comfort.
  • Assisted clients with medication management, promoting adherence to prescribed treatment plans.
  • Developed and implemented individualized care plans based on client needs and preferences.
  • Monitored client health status, reporting changes to medical professionals for timely interventions.
  • Coordinated with family members to address concerns and improve overall client well-being.
  • Advocated for client needs, facilitating access to additional resources and services as required.

Education

Grady Highschool
Little Rock, AR

Skills

  • Professionalism and punctuality
  • Safe driving practices
  • Commercial driver's license
  • Heavy equipment operation
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Meal preparation
  • Personal hygiene assistance
  • Compassionate care
  • Dementia care

Timeline

Vehicle Transporter

Bens Auto Detail
11.2021 - 03.2025

Server

Waffle House
02.2016 - 12.2024

Home Health Caregiver

AIWC Services
02.2014 - 12.2015

Grady Highschool

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