Heba Efrieh
Staten Island,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Respite Worker
Grace Foundation
Staten Island, NY
12.2022 - 03.2024
- Supported the development of socialization skills through recreational activities, outings, and community events.
- Responded promptly to emergency situations according to established protocols.
- Encouraged positive behaviors through use of reinforcement techniques such as verbal praise or tangible rewards.
- Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
- Participated in enjoyable activities with clients to provide mental stimulation.
Receptionist
Wow Autosales
Union City, NJ
03.2022 - 09.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained front office cleanliness and organized supplies to increase productivity.
Childcare Worker
Little Dreams Daycare
Brooklyn, NY
05.2021 - 02.2022
- Enforced rules to teach good manners and maintain safe environment.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Sanitized toys and tables to maintain clean, safe environment.
- Maintained organized and clean classroom and play areas.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Cashier
Two Brothers Market
Brooklyn, NY
10.2020 - 04.2021
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Meticulous and Organized
- Recordkeeping and Bookkeeping
- Business Operations Understanding
- Organization and Efficiency
- Prioritization and Time Management
- Appointment Scheduling
Languages
English
Native/ Bilingual
Arabic
Full Professional
Timeline
Respite Worker
Grace Foundation
12.2022 - 03.2024
Receptionist
Wow Autosales
03.2022 - 09.2022
Childcare Worker
Little Dreams Daycare
05.2021 - 02.2022
Cashier
Two Brothers Market
10.2020 - 04.2021
High School Diploma -
College of Staten Island of The City University of New York
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