Summary
Overview
Work History
Education
Skills
PERSONAL
Timeline
Generic

Heba Salem

3491 Christopher Ln Corona

Summary

I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.

Overview

11
11
years of professional experience

Work History

Staffing Clerk-On Call

Kaiser
03.2016 - Current
  • Receives acuity information from all nursing units; inputs same into computer; processes and evaluates results of input to determine staffing needs
  • Identifies staffing shortages; takes appropriate action to resolve; calls and schedules staff as required; seeks assistance from staffing supervisor or shift supervisor regarding specific problem or concerns as needed; inputs changes onto computer
  • Receives staffing calls (i.e
  • Sick, absence, changes to schedule); apprises appropriate unit or shift supervisor of pertinent information and action taken
  • ETC

Administrative Medical Assistant

Planned Parenthood
05.2014 - 03.2016
  • Provides excellent customer service
  • Responsible for scheduling appointments
  • Assess client finances including verifying insurance, health plan authorization, ensuring completeness, error, signature, etc
  • Maintain and update patient records in electronic medical records (EMR) system
  • Process and scan lab results
  • Review and reconcile billing
  • Monitor patient flow and wait times
  • Collect donations and patient satisfaction surveys

Administrative Assistant

Hardin Honda
09.2013 - 09.2014
  • Receptionist- answering calls, routing and taking messages
  • Files paper work
  • Management of small projects from beginning to end
  • In charge of clocking people in and out
  • Fixes time sheets
  • Works on Advent/CIMA/Dealer Track
  • Excel/Microsoft/PowerPoint

Front Desk

Embassy Suites
01.2014 - 06.2014
  • Making reservations
  • Checking people in and out
  • Answering phone calls
  • Computer skills
  • Customer service interaction

Education

Bachelors - Sociology

CALIFORNIA STATE UNIVERSITY FULLERTON
Fullerton, CA
05.2012

High School Diploma - undefined

BUENA BARK HIGH
Buena Park, CA
05.2008

Skills

  • Experienced in customer service, food service management, retail merchandising, and display Proven ability to analyze, evaluate and recommend administrative functions and services to promote success Exceptional time management and problem-solving skills Experienced team leader with proven problem solving skills Positive and pleasant attitude along with strong work ethic

PERSONAL

Tri-lingual: English, Arabic (fluent), and American Sign Language (semi-fluent). Church volunteer: Educational Assistant to elementary school-aged children. Miscellaneous community service involvement.

Timeline

Staffing Clerk-On Call

Kaiser
03.2016 - Current

Administrative Medical Assistant

Planned Parenthood
05.2014 - 03.2016

Front Desk

Embassy Suites
01.2014 - 06.2014

Administrative Assistant

Hardin Honda
09.2013 - 09.2014

Bachelors - Sociology

CALIFORNIA STATE UNIVERSITY FULLERTON

High School Diploma - undefined

BUENA BARK HIGH

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Heba Salem