Hebah Alwan
Carrollton,TX
Summary
Dedicated professional with a commitment to delivering top-notch performance and prioritizing safety in the workplace. Skilled at maintaining a secure environment for team members and ensuring compliance with industry regulations. Proven track record of exceeding expectations and fostering a positive work atmosphere. Seeking opportunities to leverage expertise in promoting efficiency and safety within a dynamic work setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Tut Security Company
01.2023 - Current
- Held a level 3 security license over a period of four years.
- Evaluated visitors, utilized surveillance equipment, and documented suspicious activities.
- Fulfill essential tasks such as regular patrols, access management, surveillance observation, and incident documentation.
- ensure the safety and security of property and personnel by patrolling, monitoring access points, and responding to emergencies. They may also screen visitors, monitor surveillance equipment, and report suspicious activity. Key duties include patrolling, access control, surveillance, and incident reporting.
Optican
Americas Best Contacts and Eyeglasses
09.2022 - Current
- I worked as an optician have an excellent experience for almost 3 years now and have a very good experience with sales orders and dispensing eyeglasses ,contact lenses. Also I have an experience for customer service as a receptionist also have a very good experience working an optical technician. Also I speak a second language Arabic .
Caregiver
Ultimate Home Health Care
01.2018 - 06.2018
- Assist one client with activities of daily living
- Perform vitals occasionally (blood pressure)
- Assist client in the hospital and home
- Medication reminder
- Charting
- Prepare meals
- Dressing /cleaning/bathing
- Routine hair & skin care
- Cleaning/laundry
- Document and report and sickness or behavior changes
- Assist client with standing, sitting,walking and exercise
- Occasionally clean and organize client home
Customer Service Representative
AT&T
09.2015 - 09.2017
- Spoke with customer by phone to answer account billing questions.
- Attention to Detail.
- Active Listening Skills.
- Improving Customer Experience.
- Building Customer Loyalty.
- Positive Attitude.
- Bilingual Customer Support.
- Time Management.
- Interpersonal Skills.
Caregiver
Home care RESCARE
09.2009 - 09.2014
- Provide client assistance with activities of daily living
- Perform vital signs and chart outcome
- Administers medication
- Maintain cleanliness of client home
- Prepare meals and provide transportation to appointments
- Provide updates of client medical changes to nursing staff
Education
High school diploma or GED -
Baghdad High School
Baghdad Iraq10.2006
Early childhood education - Child Development
NAMC CANADIAN College
Canada, KY05.2022
Skills
- Childcare
- Leadership
- Toddler Care
- Retail sales
- Customer service
- Hospital experience
- Medical terminology
- HIPAA
- Teaching
- Office experience
- Early Childhood Education (1 year)
- Law enforcement
- Supervising experience
- Ophthalmology
- Computer operation
- Childcare (1 year)
- English
- Caregiving
- Communication skills
- Organizational
- Computer literacy
- Computer skills
- Data entry
- Security level III (2 years)
- Typing
- Medical coding
Front desk
Certification
- Armed Security License January 2023 to January 2026
- Guard Card
Languages
Arabic - Fluent
Additional Information
I have a level 2 and 3 of security officer licenses and get it 2 yrs ago
Timeline
Security Officer
Tut Security Company
01.2023 - Current
Optican
Americas Best Contacts and Eyeglasses
09.2022 - Current
Caregiver
Ultimate Home Health Care
01.2018 - 06.2018
Customer Service Representative
AT&T
09.2015 - 09.2017
Caregiver
Home care RESCARE
09.2009 - 09.2014
High school diploma or GED -
Baghdad High School
Early childhood education - Child Development
NAMC CANADIAN College
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