Looking to utilize skills acquired from current experiences and contribute to the success of the company while obtaining new skills in the process .
Overview
2
2
years of professional experience
Work History
Stock Associate
Adidas
Brooklyn, NY
05.2023 - Current
Maintained current and accurate inventory with cycle counts and audits.
Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.
Completed stocktakes for the floors , as well as completed transitions , made sure the sales floor is always replenished correctly .
Loaded and unloaded delivery vehicles to maintain inventory.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Sales Associate
MLB
Brooklyn, NY
09.2022 - 08.2023
Meet and greet customers in a welcoming manner, guide guests by providing product knowledge, and drive sales through engagement with customers and suggestive selling
Providing great customer service and always provided alternatives if the product they want is not found, stockroom work replenishment on the floor, and was a sales associate and cashier when needed based on my cashier knowledge and experience from Zara.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Organized store by returning merchandise to proper areas and restocked displays.
Sales Associate
Zara
Brooklyn, NY
09.2021 - 08.2022
Sales associates are on the floor dealing with customers helping them create an outfit with a specific budget and shoes or ideas they want to recreate
Making sure the image of the store is always presentable for the customers makes sure everything is organized so we can make it easier for the customers to find what they are looking for
I was cross-trained so I know how to be a cashier, I know a little about the stockroom duties and how to maintain the image of the store so we can always sell as much as we possibly can to beat our competitors.
Helped customers find specific products, answered questions, and offered product advice.
Answered store and merchandise questions and led customers to wanted items.
Telemarketing
ADM
Brooklyn
03.2021
My role in that job was to be able to take responsibility for making sales to customers we have down in the system for a renewed subscription
And to solicit donations for people who don't have to eat or are struggling
I was responsible for tracking customer contact lists and the old contacts were removed from the system
I had to explain all the benefits of the organization and how it can help other lives
If new card payments were being used we had to remove the old ones and add the new ones to the system.
Education
High school for health professionals and human services -
John Jay College
Currently Enrolled (3rd-year Junior Year ) - Criminal Justice
John Jay College
Skills
Problem solving
Work ethic
Customer service
Customer Relationships
Communication
product knowledge
Problem solving and critical thinking
Selling skills
Area Of Experience
Retail sales
Microsoft Word
Fluency in Spanish and English
Teamwork
Leadership
Timeline
Stock Associate
Adidas
05.2023 - Current
Sales Associate
MLB
09.2022 - 08.2023
Sales Associate
Zara
09.2021 - 08.2022
Telemarketing
ADM
03.2021
High school for health professionals and human services -
John Jay College
Currently Enrolled (3rd-year Junior Year ) - Criminal Justice