Hector Aleman
Port Republic,MD
Summary
Adept at driving operational excellence, I spearheaded initiatives at Shoppers Food that significantly enhanced meat department sales and customer satisfaction. Leveraging expert meat cutting techniques and exceptional leadership skills, I successfully mentored teams, reduced waste by implementing efficient inventory systems, and boosted profitability. I approach combines strategic planning with a focus on safety and quality, ensuring outstanding results and a positive workplace culture. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive and enthusiastic Meat Department Manager with background in training, team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety.
Overview
17
17
years of professional experience
Work History
Meat Manager
Shoppers Food
06.2023 - 05.2024
- Mentored junior staff members in proper meat handling techniques, fostering as culture of continuous improvement.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Trained new employees on handling, safety and stocking procedures.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
Assistant Meat Department Manager
Harris Teeter Grocery
06.2021 - 06.2023
- Reduced waste and improved profitability by implementing proper storage techniques for perishable items.
- Implemented creative merchandising displays that attracted customers'' attention, boosting sales opportunities within the department.
- Contributed to the store''s overall success by actively participating in company-wide training sessions and sharing knowledge with colleagues from other departments.
- Addressed customer complaints promptly, providing effective solutions that resulted in increased satisfaction rates among patrons visiting the store''s meat section regularly.
- Enhanced customer satisfaction by providing exceptional service and assisting with meat selection.
- Maintained a clean and sanitized work area, adhering to strict food safety regulations and guidelines.
- Streamlined inventory management through diligent monitoring and timely ordering of products.
- Increased department efficiency by training new team members on proper cutting techniques and equipment usage.
- Conducted regular equipment maintenance checks, ensuring safe operation for all team members within the meat department.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Trained new employees on handling, safety and stocking procedures.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Meat Department Manager
Weis
03.2017 - 06.2021
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Balanced staffing needs during peak times such as holidays or special events to ensure adequate coverage without sacrificing customer service quality levels.
- Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Collaborated with store management to develop promotional strategies that highlighted seasonal offerings or specials within the Meat Department.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Safety Director
Clean & Polish
03.2007 - 03.2021
- Mentored junior staff members on proper techniques for hazard identification, risk assessment, and incident reporting procedures.
- Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
- Provided guidance to department supervisors regarding best practices for maintaining safe work environments tailored to their specific needs.
- Helped to build culture of safety focused on reducing incidents and eliminating hazards.
- Implemented risk assessment protocols for facility inspections, resulting in the identification of potential hazards before they became incidents.
- Developed and implemented safety tracking, training and management programs for [Type] locations.
- Collaborated with operations management to keep equipment in good working order, replace worn items and plan updates.
- Reduced accident rates by ensuring strict adherence to safety regulations and guidelines.
- Developed and maintained a strong safety culture within the organization, leading to increased employee morale and productivity.
- Served as a liaison between employees and management on matters related to workplace safety, fostering an environment of trust and mutual understanding.
- Enhanced employee awareness on safety practices through regular workshops, presentations, and demonstrations.
- Trained and certified high rise window cleaners employees in assessment procedures and safety behaviors.
- Conducted annual reviews of safety programs and policies in place, making recommendations for updates or revisions based on industry best practices.
- Spearheaded incident prevention initiatives by proactively addressing identified areas of concern within the workplace environment.
- Responded to any emergencies as instructed and with utmost efficiency.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Provided new-employee health and safety orientations and developed materials for presentations.
Education
Industrial Mechanic - Industrial Mechanic
INFOP
Tegucigalpa, Honduras11.1989
Bachelor of Science -
Guiyen Zelaya
Tegucigalpa Honduras,11.1986
Skills
- Sanitation Procedures
- Ordering Supplies
- Sanitation Standards
- Staff Leadership
- Employee Scheduling
- Inventory ordering
- Pricing strategy
- Supply Ordering
- Loss prevention strategies
- Temperature Monitoring
- Budget Administration
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Team Collaboration
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Problem Resolution
- Work Planning and Prioritization
- Self Motivation
- Analytical Thinking
- Hiring and Training
- Professionalism
- Good Judgment
- Interpersonal Communication
- Strategic Planning
- Employee Coaching and Mentoring
- Staff Training
- Emergency Response
- Problem-solving aptitude
- Cost Control
English / Spanish
I am Bilingual, English / Spanish
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Meat Manager
Shoppers Food
06.2023 - 05.2024
Assistant Meat Department Manager
Harris Teeter Grocery
06.2021 - 06.2023
Meat Department Manager
Weis
03.2017 - 06.2021
Safety Director
Clean & Polish
03.2007 - 03.2021
Industrial Mechanic - Industrial Mechanic
INFOP
Bachelor of Science -
Guiyen Zelaya
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