Hector Alfaro
Dallas,TX
Summary
Dynamic and results-driven professional with extensive experience in sales and account management, notably at Wells Legacy Roofing. Excelled in business development, negotiation, and fostering customer relationships, leading to significant sales growth. Skilled in B2B sales and effective leadership, consistently surpassing targets through strategic planning and team motivation.
Overview
8
8
years of professional experience
Work History
Sales Manager
Wells Legacy Roofing
04.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased company revenue through accurate job bidding and cost estimation strategies.
Regional Sales Manager
Sentry Surveillance Inc
02.2023 - 04.2024
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Provided exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Negotiated favorable contract terms with vendors in support of cost reduction efforts and improved profitability margins for the region''s business operations.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
Account Executive
DNY Solutions
06.2019 - 01.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Marketed and sold solutions and services to stakeholders across multiple levels of organization.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Manager
Dynamic Dallas Solutions
08.2016 - 06.2019
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Provided exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Negotiated favorable contract terms with vendors in support of cost reduction efforts and improved profitability margins for the region''s business operations.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
Education
High School Diploma -
Memorial Pathway Academy
Garland, TX06.2017
Skills
- Accounts Payable and Accounts Receivable
- Business Development and Planning
- Negotiation and Persuasion
- Customer Presentations
- Personnel Accountability
- Customer Relationships
- Service Coordination
- B2B Sales
- Network Development
- Account Servicing
- Closing Sales
- Needs Understanding
- Upselling Techniques
- Support Services
- Effective Leadership
- New Client Management
Languages
English
Native or Bilingual
Timeline
Sales Manager
Wells Legacy Roofing
04.2024 - Current
Regional Sales Manager
Sentry Surveillance Inc
02.2023 - 04.2024
Account Executive
DNY Solutions
06.2019 - 01.2022
Account Manager
Dynamic Dallas Solutions
08.2016 - 06.2019
High School Diploma -
Memorial Pathway Academy
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