Hector Alvizo
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
General Manager
Ruggles Black
02.2020 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Event Coordinator
Clark Cooper Concepts
01.2017 - 02.2019
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Utilized social media to promote events and increase attendance.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Monitored and controlled event expenditures to meet budgets.
- Created detailed timelines and budgets for events to meet all deadlines.
Bartender/ Server
Pappadeaux
03.2013 - 04.2018
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Served high customer volumes during special events, nights, and weekends.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upheld strict regulations for safe alcohol service and food safety.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
Education
High School Diploma -
Challenge Early College High School
Houston, TX08.2013
Skills
- Scheduling
- Customer Service
- Purchasing and planning
- Strategic Planning
- Financial Oversight
- Interpersonal Skills
- Risk Management
- Customer Relations
- Staff Supervision
- Revenue Growth
- Business Forecasting
- Labor Cost Controls
Languages
Spanish
Full Professional
Timeline
General Manager
Ruggles Black
02.2020 - Current
Event Coordinator
Clark Cooper Concepts
01.2017 - 02.2019
Bartender/ Server
Pappadeaux
03.2013 - 04.2018
High School Diploma -
Challenge Early College High School
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