Hector Andrade Diaz
Royse City,TX
Summary
Goal-oriented manager with distinguished experience in Consumer and SMB Metrics industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Verizon
11.2022 - Current
- Worked with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products, services and attend sales meetings.
- Effectively utilize all sales force automation, funnel management, and prospecting tools through weekly meetings, Coaching's and performance driven competitions.
- Drove consistent sales to increase small business revenue and exceed our monthly goal by over 50%!
- Hosted competitions and contest to increase store culture and motivation.
- Increased business knowledge through works shops, In-store briefings, and lateral thinking.
Project Manager
JS&M Remodeling
07.2020 - 11.2022
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Successfully managed 8-10 monthly projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Sales Associate
Metro by T-Mobile
11.2017 - 01.2020
- Engaged with customers to build rapport and loyalty
- Maintained visual appeal, engaged with customers and promoted specific merchandised
- Increased sales by offering advice on purchases and promoting additional products
- Surpassed monthly sales goals by 15%-25%
Sales and Repair Technician
Wireless Er
10.2016 - 08.2017
- Promoted cross-selling opportunities and services to existing customers to drive revenue
- Diagnosed errors or technical problems to service equipment and offer customer support during field visits
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates
- Repaired over 500 units ranging from screen repairs to battery repairs.
Education
Associate of Applied Science -
El Centro College
Dallas, TX05.2025
Skills
- Analytical Problem Solver
- Empowers high performing Sales team
- Entrepreneurial Spirit
- Coaching and Mentoring
- Product and service knowledge
- Problem-Solving Strength
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Verizon
11.2022 - Current
Project Manager
JS&M Remodeling
07.2020 - 11.2022
Sales Associate
Metro by T-Mobile
11.2017 - 01.2020
Sales and Repair Technician
Wireless Er
10.2016 - 08.2017
Associate of Applied Science -
El Centro College
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