I am a dedicated and reliable employee with nearly twenty years experience in hospitality. Driven by a strong work ethic, I deliver exemplary results by curating meaningful and memorable experiences for my guests.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Freelance Photographer
Self-employeed
Napa, CA
03.2023 - Current
Capture high-quality images of residential properties for listings
Edit photographs using industry-standard software to enhance visual appeal
Collaborate with real estate agents to understand specific client needs and preferences
Server
Il Posto Trattoria
Napa, California
10.2015 - 01.2026
Maintained 8-10 table section demonstrating ability to multitask without sacrificing guest experience
Built meaningful guest relationships and maintained detailed knowledge, driving consistent repeat visits
Consistently sought out deeper knowledge of food and wine offerings to provide service with integrity
Trained staff on customer service standards, and identified training needs in order to improve their skill set
Handled customer inquiries and concerns with professionalism and care
Ensured the restaurant was clean, neat, and presentable at all times
Server
Las Brisas
Laguna Beach, California
06.2007 - 09.2015
Worked up to the position of server after two years of performing at a high-level bussing and supporting front-of-house team
Provided exceptional customer service in a high-volume dining environment within a popular tourist destination
Developed and demonstrated ability to prioritize tasks needed to maintain significant guest counts while providing quality guest experience
Learned the importance of teamwork, clear communication, product knowledge to produce top-performing results